Our diamond grading scheme explained
All of our cottages are checked regularly by us and quality graded annually by our own team of property appraisers. The reason? So that you know exactly what to expect when you arrive.
The only properties that do not have a diamond rating from us, are those which fall under our glamping collection - for example: yurts, shepherd's huts, etc. Please be assured these properties are still appraised annually by us to ensure our common standards are maintained.
At the top of each property page, you will see the diamond rating we have awarded that property. This rating takes into account: quality of furnishings, decor and the level of quality throughout. Here is a summary of what each rating means:
1 Diamond Rating
A very basic standard throughout, everything must be safe and clean. While all inventory items must be working as intended they may be dated and there will be a degree of wear and tear. The property will provide a safe, warm, comfortable base for guests.
2 Diamond Rating
Although a basic standard throughout, the property will demonstrate some higher levels of comfort. Generally properties in this banding will offer slightly more attention to details and guests should be provided with a reasonable standard of welcoming touches and comfort.
3 Diamond Rating
This is the middle banding and properties attaining three diamonds will offer a good standard of accommodation. There should be a schedule for updating fixtures and fittings, and owners will be aware of the need for consistency both in terms of décor and taste. There may be signs of wear and tear but generally the property should be presented to a professional standard.
4 Diamond Rating
For this rating the property must achieve and maintain a very good standard. An owner will be prepared to replace and renew items which are worn and the guest should feel that they are enjoying a holiday to a high standard. A generous welcome tray should be provided and the décor and fittings will retain a cohesive theme throughout.
5 Diamond Rating
To attain this rating a property must provide an excellent overall package for its guests. Interior design, décor, high quality fabrics and a superior range of furniture will be of the utmost importance. Extras such as Wi-Fi, smart TV’s, coffee machines and a superb range of kitchen equipment are all expected. All areas of the property will be coordinated, from bed linens and soft furnishings to crockery, offering a little luxury and an excellent standard throughout.
6 Diamond Rating
This is our high water mark; in addition to the excellent standards found in a five diamond holiday home, you can expect some luxurious touches. The greeting will be warm from the moment you arrive and discover the goodies left in your welcome hamper. Everything within the property will have the comfort and satisfaction of guests in mind. There will be no compromises in terms of space, furnishing and facilities. Your holiday home will also have a meticulous maintenance program with no stone unturned; you can expect the highest standards throughout.
If you wish to discuss the rating scheme or a property's rating, please call us on 01326 573808 and we will be happy to offer you first hand knowledge on the property.