“The property was lovely and very clean however we had a couple of small issues.”
We found that some of the facilities were a little tired such as the microwave (the door button became stuck many times) and the blinds in the garden bedroom (it came unthreaded and had to be redone)
We also were not send any information as to how to enter our property....
We emailed as we're were told to do with a time of our arrival but no one responded and we didn't know the keycode to enter property which resulted in us knocking on next door to ask how they had got in. As it happened the keycode was still plumbed in to the keysafe but this was not ideal when it was 6.30pm and we had waited all day to arrive. We then had to go and get shopping afterwards. As we were not personally met I do believe that an earlier let in time would've been better.
Lastly providing some basics such as sugar, binbags would've been helpful as lovely as it was to have tea and coffee pods and some milk, we couldn't use them until we had been shopping.
Overall the stay was lovely but not ideal for family's as there isn't really an outdoor area for them to play in and being so isolated means that there are no parks nearby.
They did enjoy the pillow chocolates and thought the place was lovely to stay in as did we.
Thanks for your feedback which we discussed with the owner of Lost Barn. A welcome email was sent to you prior to your stay from the owners, which we understand went to your junk mail. The key safe was intentionally left on the open setting for your arrival as no contact had been made from yourselves. Post covid the owners do not supply any common use supplies, the hamper which was left for you had biscuits sweet and savoury, coffee pods, Cornish tea, bottle of champagne, scones, cream, Boddingtons strawberry jam, Kernow chocolate, Cornish pilchards and milk. At least two black refuse sacks plus kitchen bin bags, dishwasher tablets, hand soap, washing up liquid, cling film, tin foil, complimentary toiletries, robes and towels. The outdoor area is just under 1 acre of grounds including lawn, pond and orchard.
Property Owner
