“We really enjoyed staying at Mole Cottage and thought that it offered good value for money for the week in February that we chose.”
It is furnished nicely and described quite accurately on most counts and well provided with kitchen equipment. It had evidently had a decor refresh through the preceding weeks and was in great condition and very clean. Quite small and possibly could be challenging space-wise having 4 people in the property. A few thoughts; 1. The welcome pack with Scones and Shortbread was a nice gesture and much appreciated. 2. It might be worth having someone switch on the heating (or at the very least leave it on 14 celsius tickover) ahead of guests arriving in the Winter mpnths - it took two days to get the place reasonably warm, thereafter it was fine and warm. 3. Parking - We think the issues around car parking in Mousehole should be made more conspicuous in the listing as even in Winter we had trouble getting parked some evenings. In Summer it must be an absolute nightmare and we would have been very disappointed if this had not been made clear beforehand. The prospect of having to use the Mousehole bus and park in Penzance would not have been well received. 4. Stairs - I think greater emphasis in the listing should also be given to the steps, the lower stairs and their steepness. The listing does mention this but it needs greater emphasis. The stairs from the living area down to the kitchen / bathroom are very narrow and steep, as are the entrance steps. We are both very fit, able bodied people yet we felt that anyone who was in any way limited in their physical confidence or mobility would really struggle to cope with these stairs and front steps, this should be very clearly highlighted. There is no way to avoid the lower stairs as they are the only access to the kitchen and bathroom. Likewise if we had had young children these stairs would have presented a considerable risk. This needs to be explicitly clear in the listing. However, Mole Cottage is in a great location in Mousehole, quiet, comfortable and very clean. Taking the above points into consideration we would recommend but only to able bodied guests or those with children aged perhaps 8 upwards. It is not suitable for anyone with any mobility issues or who is not confident about using steep stairs or steps.
Thank you very much for your feedback, we are happy that you found Mole Cottage to be in a great location in Mousehole, quiet, comfortable and very clean. Most of the buildings here, being a historical village do not have private parking, but guests can use the public car parks, of which there are three in the village.
As a traditional fisherman’s cottage, we are especially careful to highlight within the description that there are three floors within the property, and that there are steep access and internal steps that may not be suitable for the infirm or elderly, as noted, children under the age of 6 are not permitted at the property. Regarding the heating, there is also a wood burner, which is made up ready for guests’ arrival off peak. In addition to this, we have electric heaters in each room however we like our guests to arrive to a fresh, clean and well-ventilated cottage. We’ve not had any previous concerns over a party of four guests staying, but we are in the process of making it even more comfortable for a family of four with two new sofas and we hope that you will return to visit again.
Property Owner
