“Whilst the stay was all we could ask for , lovely studio , with a woodland back drop , log burner , close to beaches , and a short drive to local pubs with great food .”
We felt a little let down by the hot tub ! It was a log burner fuelled hot tub as advertised, but once it had cooled down after being left over night , it was like re heating a cold bath , with no chemicals in it , the water was stagnant. So unfortunately not reusable unless emptied and refilled . This was a minor issue in otherwise a great stay , we would highly recommend five elements for a great stay .
It's great to hear that you enjoyed your stay in the studio. The woodland backdrop is amazing, it's actually a registered nature reserve!
With regards to the log fired hot tub, it is unique and appealing especially from an ecological perspective, with no electric heaters or pumps that consume a lot of electricity. As it is log fired, it has its own unique character too, which many people prefer and appreciate. We do leave enough wood in the metal bin next to the hot tub to keep it warm. It is well insulated, and if the fire is kept going, it will retain heat overnight. We do ask our guests on which day they would prefer us to get the hot tub ready, and the water is always changed every changeover. If guests let us know there are any issues we will always respond in good time and help out :)
Feedback is valuable as it helps both us, the property owners, and future guests.
Thank you for highlighting this as a minor concern, and that overall you still had a great stay. Guest recommendations and highlighting positive aspects are just as important as highlighting the occasional area for improvement. This delightful and cosy 2 person hot tub, under cover in a magical garden is an experience not to be forgotten!
We will certainly add more relevant information to future guests regarding the hot tub, as well as letting guests know they can call upon us at any time in case of need (which is very rare). We would have been very happy to get the hot tub fire warmed again, but unfortunately we were not informed as hosts. Please in future do consider sharing your feedback directly with us, your hosts, during your stay, and we're always happy to help in any way we can to make your stay more comfortable.
Property Owner