The Old Post Office

Sleeps 6
Bedrooms 3
Bathrooms 1
Pets Yes
View on map

Features

Open fire
Garden / Patio
Cot available
Highchair available
Pub/shop < 1 mile
Washing machine
Dishwasher
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities

* Based on a combined average customer score

15 Customer Review(s)

“The house was lovely but the customer service awful.”

The WiFi broke and you said you’d call back but never did - we waited in all afternoon for you to do so but the call never came. In a villlage with no phone signal and no tv reception and also given we had to do some work as well - WiFi was incredibly important to us. There was no free view even like it states there is. So half our stay was affected. The dishwasher was filthy. We had to clean the filter and rewash half the dishes there was one plate which had just been put back in the ...

The WiFi broke and you said you’d call back but never did - we waited in all afternoon for you to do so but the call never came. In a villlage with no phone signal and no tv reception and also given we had to do some work as well - WiFi was incredibly important to us. There was no free view even like it states there is. So half our stay was affected. The dishwasher was filthy. We had to clean the filter and rewash half the dishes there was one plate which had just been put back in the cupboard unwashed. Why don’t you fill machines with rinse aid and salt it should be a given. We tried to extend our stay one night so we didn’t have to travel back on my partners birthday but your phone lines were down. We wrote 6 messages over to the course of 2 days but no one replied again. As soon as you heard we might not have left you rang to chase for money, but still haven’t come back on me on my raft of queries about the property itself, and haven’t apologised for the experience we had even though I have subsequently emailed about it in response to your email to chase for money. Overall disappointing experience for what could have been fixed quite quickly customer service wise.

- Miss Gurner, September 2021

Thank you for taking the time to leave feedback. I am sorry that you had difficultly contact us regarding the wifi. The broadband provider has attended and now solved this issue which was beyond the owners control. Property Owner
Mr Potts August 2021

“The Old Post Office is a lovely cottage with a lovely homely feel.”

St Mawgan is a beautiful location - very quiet, even though you are right on the road, lovely views from the cottage, a really useful and friendly village shop and the pub is literally a 'stone's throw' away. The cottage is well equipped but a few things need some attention now (emailed separately). The king size bed sheet still doesn't fit the master super-king size bed - luckily we'd read the reviews and brought our own. Overall we had a comfortable stay and a lovely time in Cornwall.

- Mr Potts, August 2021
Mrs Price July 2021

“We very much enjoyed staying at The old post office.”

The cottage is in a great location, convenient for the village and for exploring the local area. We found the property in a very cleanly state when we arrived. However during our stay we were without hot water for one night which was a bit inconvenient. The issue was resolved the following day, but not being able to have a hot shower after a day on the beach wasn’t great. Also the BBQ grill hadn’t been cleaned when we arrived and the sheets on the bed in the main bedroom could do with being a bit bigger, they keep coming off and lying on the mattress is not very nice!

- Mrs Price, July 2021
Mrs Victor June 2021

“Cleanliness was a massive let down.”

We were told we couldn't get into the property until 2 hours later than normal due to a deep Covid clean. However, towels left from previous guest. Toiletries left in bathroom which was not clean at all. Half used soap and toothpaste stains all over basin and splashback, shower stained, toilet brushes disgustingly filthy. I had to don gloves and clean it thoroughly myself. Property not aired or windows open. Window catches broken. Such a shame, this cottage needs TLC and has not received it or even a satisfactory clean. Pillow cases and duvet cover stained. Blankets/throws smelly and stained. Scatter cushions on bed stained and smelt. Damp smell in lounge. Coffee machine not emptied or cleaned. Pans left completely dirty with old food. Bed linen not fitting, and no mattress protector which due to Covid it was not pleasant to think of sleeping directly on a matress that others had used due to the sheet not fitting. BBQ had food reminants from previous guest so unable to use as I was sick of cleaning at that point. Alarms going off in property. No instructions regarding this so contacted yourselves. It was out of normal hours so referred to an emergency number, which was given so quickly I had to call back to get the number again. Automated message stated that someone would call me back. I called again with an alternative number as I get very little phone reception. To date no return call was received. Luckily, after finding the some numbers on the alarm panel they were able to disable the noise. It took a lot of investigation to find this and someone willing to help due to confidentilaity. No information at the property either. This was not acceptable. I should not have to spend 2 hours trying to shut an alarm off or be unable to contact ANYONE to assist. Due to the lack of contact from yourselves in a genuine emergency will not be likely to use yourselves again. It pains me to be so critical as we love this cottage and this is our third stay and have recommened friend to try this cottage via yourselves. Due to such difficult times experienced by many trust me I would not usually even complain but the dirt and lack of care affected our holiday, no one wants to clean whilst away or feel unsafe.

- Mrs Victor, June 2021

Thank you for taking the time to leave your feedback, we take all comments seriously and are sorry to hear this. Had you contacted us during your stay we would have sent our housekeeper to rectify these issues immediately. We have no record of a call concerning the alarm, but please be assured that we will be following this up. Property Owner
Mrs Armstrong May 2021

“Very poor cottage description No phone, television or radio signal at the cottage Poor maintenance standards - many broken items in the cottage including the bed and dining table!”

Not clean on arrival - old dog poo in the garden etc. Cottage could be amazing but just not well looked after unfortunately Would not stay again and would not recommend

- Mrs Armstrong, May 2021
Mrs Adkins October 2020

“Lovely cottage, fab log burner, very warm and cosy.”

We contacted St Mawgan Village Stores who delivered us a welcome hamper with homemade bread, homemade jam, local butter, honey etc. Just email them via their website and they will help.

- Mrs Adkins, October 2020
Mr Sedgwick September 2019

“A very comfortable and well presented property.”

It is situated in a very nice village, with a welcoming and relaxing pub. Well situated for base to tour Cornwall. Beautiful dog friendly beach at Mawgan Porth. Don't expect a mobile phone signal.

- Mr Sedgwick, September 2019
Mr Bradbury July 2019

“We had no hot water for the first three days”

- Mr Bradbury, July 2019
Mrs Victor June 2019

“Booking process was very easy and very easy to make amendments.”

The house was lovely, perfectly placed in the village near the pub! Shops nearby and we love the walk to the beach which is around 2 miles with a coffee shack stop middway. Shower lovely, bed massive and comfortable. Love the 'snug' and bedroom above, my daughter stayed there and it was very private.

- Mrs Victor, June 2019
Mr Machin October 2018

“Lovely cottage in a wonderful village location with stunning walks lovely local pub and all you would need from a village store.”

- Mr Machin, October 2018
Mrs Burley June 2018

“When we arrived there was a musty smell coming from the lounge, which we believe is coming from the mould patches in both corners of the outside wall, so the window in the lounge needed to left open.”

There was rubbish left from previous occupiers in black plastic bags piled up by the side of the house (not removed by housekeeping) as well as in the bathroom empty toilet rolls were left. We could not use the BBQ as it was disgusting as it had not been cleaned so we purchased a portable one to use. The bottom sheet on one of the beds was fitted with a flat sheet and not a fitted sheet and barely covered the mattress so every morning we found we had been sleeping on the mattress (sheet crumbled up in the middle). However the icing on the cake was we were left a cream tea ie jam, scones and cream which is a nice touch but when we looked at the cream it had been used (large scoop taken out), so we ended up buying our own. Its a shame because all in all the cottage is in a nice location for the local beaches and towns, although it can be noisy due to traffic. The outside courtyard is a lovely sun trap but the property could do with some maintenance especially in the lounge.

- Mrs Burley, June 2018
Mrs Hargreaves May 2018

“What a gorgeous cottage in the sweetest location.”

Perfect for exploring and so close to two of our favourite beaches - Watergate Bay & St Mawgan Porth. We were blown away by the accommodation and highly recommend. It doesn’t state on the website that there is a washing machine which was a great addition. We also arrived to scones, cream & jam and a pint of milk which was great. Only one main bath towel per person provided so I would recommend taking additional unless you’re happy to wash. We all had a great stay and would re visit if we were holidaying in this area.

- Mrs Hargreaves, May 2018
Mr Evans May 2018

“Greta nearby pub.”

Close enough to local beaches to forget about getting closer. Lovely private sun trap at the back. Pretty great really.

- Mr Evans, May 2018
Mrs Turnell April 2018

“Amazing cottage with everything we needed, the welcome pack was much appreciated.”

The only really small criticism was that it is very dark inside, due to the nature of the building - so we made sure we were out every day, luckily enough it was very sunny all week. The location of the cottage is just perfect for exploring the whole of Cornwall and Mawgan is such a lovely village.

- Mrs Turnell, April 2018
Mr Everett March 2018

“Perfect location for all the local attractions and a great pub only 30 seconds away.”

The Falcon pub has a great selection of gins and real ales and the food is good too. A number of excellent walks including a walk to Mawgan Porth anfd from there the Costal Path. Our dog and family adored the cottage and its great accommodation. The owners have thought of most things needed for your holiday including a lovely welcome pack. It is also perfectly located to explore all of Cornwall. We will be back.

- Mr Everett, March 2018
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The property

Dating back to the 1860's and formerly the Post Office and Stores for the village, this wonderfully atmospheric cottage now offers beautifully presented, characterful accommodation with exposed beamed ceilings and wooden latched doors.

The cottage is situated on a very quiet lane, yet the village centre is only 100 metres away.

St Mawgan boasts the well-known Falcon Inn with restaurant and beer garden.

There is a village shop which offers popular cream teas and a tearoom offering gorgeous freshly made treats.

The picturesque Japanese garden and Bonsai tree nursery in the village is well worth a visit.

Perfectly placed to explore, being just a five minute drive from three stunning beaches - Watergate Bay, Mawgan Porth and Bedruthan Steps.

Mawgan Porth is a family friendly beach complete with rock pools to explore.

Nearby Watergate Bay boasts some of the best watersports in the region, as well as Wax Watergate Bay's Restaurant with fabulous sea views.

There are many great places for dining out nearby including Rick Stein's Seafood Restaurant, Nathan Outlaw's in Rock and The Lewinnick Lodge in nearby Newquay.

Cornwall's famous gardens such as the Eden Project and the Lost Gardens of Heligan are within easy reach, as are the pretty fishing towns of Padstow and St Ives with many fine shops, art galleries, cafes and restaurants.

Family attractions nearby include Dairyland, Crealy and Old Macdonald's Farm. Relax in the sitting room or socialise around the dining table by the cosy wood burning stove.

There is an enticing snug to steal yourself away and read a good book with stairs to a super comfy double bedroom with ornate fireplace and far reaching country views.

The modern kitchen is well equipped with quality items for your self catering holiday.

Enjoy an invigorating shower in the double rain shower in the contemporary bathroom or a soak in the Japanese style bath.

There are two further sumptuous bedrooms with ample fitted storage and fabulous leafy views.

Outside is an attractive sunny courtyard garden with gas barbecue, fire pit and plenty of comfortable seating for those balmy summer evenings.

With everything this area has to offer this really does make The Old Post Office the perfect holiday home for friends, families and couples.

Summary

Period property with kitchen, living room, snug and family bathroom on the ground floor
One king size double bedroom and two additional double bedrooms on the first floor accessed via two separate staircases.
Oil fired Central Heating, Wood burner
Electric Oven with hob, fridge/freezer, dishwasher, coffee machine, wine cooler, washer/dryer, TV, DVD, WiFi
Electricity inc in rent
Bed linen and towels inc in rent
Cot and high chair available
Gas Barbecue
Off street parking for 2 cars
1 pet welcome
Sorry no smoking.

About the location

ST MAWGAN

Newquay 6 miles ; Padstow 9 miles ; St Columb Major 3.5 miles

The picturesque little village of St Mawgan lies just north of Newquay, nestled in the Lanherne Valley. The village is home to a thirteenth century church, which is dedicated to St Maganus and St Nicholas. Notably in the graveyard, there is a rowing boat stern - a memorial to sailors who froze to death in local waters in 1846. The River Menalhyl runs through St Mawgan, and the village also has two welcoming inns as well as a friendly village stores with Post Office and tea rooms. The beach at Mawgan Porth is just two miles outside of St Mawgan, and there is also a beautiful Japanese garden just outside the village where you can buy indoor Bonsai trees, succulents, Buddha statues and wind chimes. With Newquay Cornwall airport based just outside St Mawgan, the village enjoys a most convenient location.

Note: Check in time for this property is 4pm.
Note: Please note this property has a combined washing machine and tumble dryer.

This property offers the following short breaks:

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The Old Post Office

St Mawgan, Cornwall (Ref. 959952)

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Features

Reviews & Ratings

“The house was lovely but the customer service awful.”