“The general standard of cleanliness in the cottage was not up to a 4 star rated holiday accommodation.”
I have emailed Alice in Customer Relations and attached photos of what we found on our arrival at Little Tregarrick and the following morning.
The owner, as it says in your Customer Reviews, is indeed a very warm, friendly, helpful lady, and we agree with the feedback Little Tregarrick is indeed spacious accommodation, and the appliances were all in good working order.
But the standard of cleanliness generally has not been maintained. We found clumps of hair on bedroom carpet, many cobwebs above bed and bedside lamps needed a good dust. Crumbs and food on floor in kitchen/dining area. The bathroom sink was not clean, there was scum and hair around one of the taps as well as in basin. There was thick dust on extractor hob in kitchen, on tv stand, glass table and dvd player, etc.etc.
We were disappointed to say the least!
We were grateful for the butterfly cakes and milk supplied, but would rather have had a clean cottage to welcome us!!
Such a shame, because the area is beautiful, so from that point of view would recommend.
**Owner Response** We are very sorry for any disappointment,. We have immediately undertaken a deep clean of Little Tregarrick. and will redecorate throughout, starting on Monday 28th January