Saffron Cottage

Rating
Sleeps 4
Bedrooms 2
Bathrooms 2
Pets No
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Features

Off road parking
Garden / Patio
Cot available
Highchair available
Pub/shop < 1 mile
Washing machine
Dishwasher
Seaside
Broadband / WiFi

Mrs Gardner
September 2019

“Yes we enjoyed our holiday weather was perfect.”

...

House situated for well for touring Cornwall. Lock to front door was difficult at times to unlock from outside. We couldn't find any information on local amenities ie;numbers for doctors, hospital,dentist etc.hopefully never needed but emergencies arise sometimes. Instructions for use of the cooker. More toilet rolls would have been welcome we were left one in the bathroom and one in downstairs loo and they were like tissue paper luckily there was only two of us even so we had to buy some. Also it needed a very thorough dusting, lounge floor could have done with a wash. Sad to say we have stayed in much better equipped cottages for less money.

Thank you very much for taking the time to comment. We’re really pleased to hear you had a good holiday – it always helps when we have fine weather! Thank you very much for the points highlighted, we’d like to let you know that an updated welcome folder will be put together (before the very next booking) to cover local amenities and instructions. The housekeepers who look after the property will also be changing and with a new team responsible we are confident any cleanliness issues will be thoroughly addressed. Thank you again for taking the time to send us your feedback and we hope to see you in Cornwall again soon! Owner relations
Mr Evans May 2019

“I was very disappointed with the whole holiday experience staying at this property.”

The property had not been cleaned properly, especially the downstairs toilet and kitchen, there were hairs on the floor in the toilet, the oven grill still had food on it and the draining board had not been cleaned properly. The carpets appeared to have not been hovered properly and the wooden floor in the living room needed cleaning. There was an ants nest outside and the ants entered the property moving around the hall way and the kitchen. The question is if the property was cleaned on the Saturday morning surely they would have seen them and reported them which they did not. The garden is not as per the photograph on the advert and was in serious need of weeding. There were scones, milk and clotted cream in the kitchen upon arrival, unfortunately the milk and scones had passed their best before dates. I spent the first hour or so of my holiday cleaning the property which I have never done on holiday before and would not return to this property again. I never really felt comfortable and hardly used the kitchen during my stay. Despite the above I have to say Sykes response was excellent, I emailed them on Saturday evening and they telephoned me on Sunday morning. They had cleaners in on the Monday and the ants were gone by Tuesday. I was offered a partial refund on my stay which helped and a voucher for future use. As Sykes were very helpful I would not hesitate on using or recommending them, just would not stay at this property again. Malcolm

Thank you very much for your feedback, we’re very sorry for the troubles you experienced. Thank you for your kind words regarding our service, we are pleased we were able to respond quickly to arrange a re-visit from the cleaners and for a visit from pest control to tackle the ants nest outside. Following your stay we arranged to visit Saffron Cottage in order to double check upon it and are happy to report that we found it to be in clean state with no evidence of ants in sight. We do agree that there was a number of weeds in the garden, which will be addressed. We are very sorry that you were inconvenienced during your stay. We look forward to welcoming you on holiday again soon. Owner relations
Mrs Ball July 2018

“The property was well appointed and a comfortable base from which to explore.”

However the property was a little let down by the garden. The size was not an issue, but neighbouring gardens showed how nice it could be. We were also surprised by the close proximity of the train. It did not really cause us any problem, but it was not expected.
Mr Pape March 2018

“The trainline that is right next to the house should have been mentioned in the description.”

There was no pack in the property explaining the check in and check out procedure. The decoration needs some TLC as paint is peeling in the main bedroom and overall the house looks tired. Matressses need replacing as have gone lumpy. Sofas also need to be replaced.

Thank you very much for your feedback, we do appreciate the time you’ve taken to let us know about some of the features at the property which weren’t right for you. We’d like to let you know that following receipt of your comments we arranged to visit and have since agreed with the owner a plan of action to both redecorate the bedrooms, clean the carpets and to replace the sofa’s – which are planned to be in place by August. We do agree the train line is in quite close proximity to the cottage which is why we’re careful to ensure we include this within the description. We will however review our wording to ensure this is clear. We do hope that despite these points you managed to enjoy your stay and hope to see you again soon. Owner relations
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The property

Saffron Cottage, in the tranquil village of Lelant, sits on the mouth of the Hayle estuary, with a large sandy beach on its Atlantic side and a strip of sandy coves accompanying the fast flowing natural beauty of estuary waters inland.

From the cottage stroll three minutes to a choice of two character pubs for a hearty meal washed down with traditional Cornish ales and cyders.

St Ives is a charming fishing village whose heart lies around its harbour also famous for its art.

Browse the many art and craft galleries, spy the artists at work and enjoy the bijou shops.

Enjoy lunch or dinner from a wide variety of restaurants, coffee shops, traditional inns and bars, many on the waterfront overlooking the sheltered beach and quay.

Within a short drive visit Marazion with its long stretch of sandy beach and energetic water-sport action.

The dramatic St Michael's Mount, rising dramatically from the sea with its fortress atop is a must-see hotspot.

Walk the narrow causeway to this part-time island during low water or board a ferry at high tide to the tiny harbour with its huddle of cottages, restaurant and cafe.

Within a short walk is the scenic coastal railway (the line runs behind the cottage's garden), two stops down the line and you arrive at the picturesque favoured family destination of St Ives. The cottage is in a highly desirable development and combines period architecture with a contemporary interior and finish.

The living room boasts French doors and a fire to keep you toasty off-season and a well equipped kitchen with breakfast table.

The bedrooms are comfortably dressed with smart white bed linen and vibrant red throws.

To the rear, the enclosed patio garden provides a safe haven for children and is a perfect spot for chilled drinks and alfresco dining.

Summary

Two bedrooms: 1 x King Size bed with TV, 1 x twin with TV
Bathroom with bath, shower over, basin and WC
Ground floor cloakroom, basin and WC
Kitchen with dining area
Sitting room with gas fire.
Gas central heating with gas fire
Electric oven and hob
Microwave, fridge/freezer, washing machine, dishwasher
TV with freeview
DVD, WiFi
Fuel and power inc. in rent
Bed linen and towels inc. in rent
Cot and highchair available
Off road parking for one car
Paved and gravel patio garden with seating
Sorry no pets and smoking
Pub/shop/estuary 3 mins walk, beach 1 mile.

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About the location

HAYLE

St Ives 7 miles; Penzance 7.5 miles.

Hayle is in the far-flung south western corner of Cornwall and sits on an important RSPB wildlife estuary flowing out to the beautiful St Ives Bay, where visitors can enjoy three miles of golden sandy beaches, walks, history and wildlife. St Ives harbour has its own small fishing fleet and there are plentiful boat trips skippered by locals keen to showcase the best that Cornwall has to offer, whether it be seal watching at Seal Island, a couple of hours' mackerel fishing or a relaxing trip to Godrevy Lighthouse. Hayle has plenty of activities out of the water too; Paradise Park is a wildlife park, home to some spectacular parrots, otters and red pandas. Hayle has a range of shops, restaurants and bars scattered around the estuary and harbour area. There are skittles and karting for the family, and for golfers, one of the best links golf courses in Cornwall is at Lelant, a mile out of Hayle. But the jewel of Hayle is the three miles of golden sandy beach, with fantastic surfing at Gwithian where there is a surf shop, lessons and hire of equipment. For the less energetic there are beach cafes where you can take in the views and watch the children play. As Hayle is centrally located you can easily access many other places by either public transport (there is a train station at Hayle) or driving. St. Ives is a short drive away where you can wander through the narrow streets, visit the art galleries or admire the colourful sub tropical gardens. Within easy reach of Hayle is the Minack Theatre (35 mins), Falmouth Maritime Museum (40 mins), Eden Project (40 mins), St. Michael’s Mount (15 mins) and many other fantastic tourist attractions for dry or wet days.

Note: Check in time for this property is 4pm.

Saffron Cottage

Hayle, Cornwall (Ref. 959352)

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Features

“Yes we enjoyed our holiday weather was perfect.”

“I was very disappointed with the whole holiday experience staying at this property.”

“The property was well appointed and a comfortable base from which to explore.”

“The trainline that is right next to the house should have been mentioned in the description.”

The property

Summary

Calculate your drive time

About the location

HAYLE