“The house was not clean dog haired covered clothing under bed dusty bed frame which caused asthma for my eldest daughter dirty mugs left in cupboard cobwebs everywhere.”
Tv did not work it was replaced but sitting room very dusty .
Utility room very messy .
Bed linen did not smell clean towels were musty and needed to be rewashed .
Beds very uncomfortable.
We were rushed out of house on check out day at 9.05am no privacy for my daughters to use bathroom or even have any breakfast .
I am very sorry for your experience at Mill Mooring. The cleanliness of
our properties is of utmost importance, especially at the moment, so it
should have been immaculate but clearly wasn't. Mill Mooring is a very old
cottage which means it has some quirks and it lacks some modern aspects for
which I also apologise. I have raised the problems that you had with our
cleaning and maintenance team to ensure that this issue does not happen
again. Thank you for your feedback. Owner relations