Bodmin Country House

Great sized house with plenty space for all of us for the week.

The staff at the centre were great, the takeaway food good and the swimming pool was pretty good too as was the escape room which is payable locally. However regarding the house there were several issues we noted such as cigarette butts outside the downstairs bedroom, that room smelt strongly of smoke, hairs in bathrooms, missing toilet roll. Also in probably the last 10 years of renting cottages/houses i've never had one so sparsely populated with useful essentials like washing up liquid, tea towels, bin bags, dishwasher tablets, salt and pepper, kitchen utensils a dustpan and brush or a mop. I get we bring our own additional stuff like that but having none for a start was poor. The biggest disappointment was the hot tub which was filthy on arrival as soon as we put the jets on. We complained and got it drained and replaced (and an apology gift which was well received) but it still meant we didn't have a hot tub till Tuesday night after arriving Saturday afternoon. There was then further frustration as no one maintained it every day or two so after using it Tuesday and Wednesday we returned to use it Thursday after a day trip to find it already very green, cloudy and smelly. One of the party has one at home and knows its a classic case of no chemicals added. It was again looked at Thursday but by that point it was past the point of being enjoyable. Again, personally in 10 years of renting cottages with hot tubs i've never had an experience that bad. All in a good space in which to base yourself for a holiday in Cornwall it was just marred by some poor attention to detail.

If i can give an advise as a customer for future improvements is that the house needs more lights outside for the night time.

..Someone who smoke would appreciatte it!! Also the heating always switch off at night and it becomes very chilli... For younger kids its not good as they sleep without the blanket most of them. But in rest property it is great!!! Nothing to complain!!!

We stayed here for my husband’s 40th birthday with a group of friends!

We had the most amazing stay and will definitely be returning :) the house was incredible & was exactly what we needed! Thank you x

Really lovely stay!

There are a few things that could have improved. The master room when we arrived was full of at least 20 flys and quite a few a few dead ones on the floor. The room at the back left had black mold around the windows which would come off easily just needs a little bit of love. A few of the toilet roll holders a just about hanging on and one of the toilets is coming away from the wall. A few maintenance bits but over all the house is gorgeous and would stay again. Thank you for having us! PS. A few pint glasses wouldn’t go a miss!

Amazing property, we loved our stay here, the rooms are really nice and clean.

A really modern kitchen and living space, comfy spacious rooms and an amazing back garden + a hot tub that we loved! Just a few maintenance issues - the windows and entrances throughout the property are in need of repair and are quite dirty. BIRD POO covered the balconies and some areas around the house, making the balconies unusable - this was the biggest problem and really needs addressing. The birds actually live along the roof line around the house so there's a bed of poo under each nest, not nice at all. There was also no hot water in one of the showers. There was a musty smell throughout the house when we arrived, took a couple of days to get rid of and they had the wrong names on the welcome message, would've felt nice to see our own

It was definitely a wow moment when we walked in we had been at The Green in Liskard for our daughter’s wedding for 3 days and decided to finish the week off before heading back home to the midlands there were 13 of us including the bride and groom who joined us for 2 days the cottage was just perfect in every way and a fabulous end to an amazing week definitely recommend and hopefully will be back thank you

:) Great house for our group with lovely bedrooms.

Quiet spot with lovely views and good location. :( Outside the garden furniture was dirty and cushions left out with bird droppings on them. :( Bins were dirty :( Hairdryer not working and PAT testing out of date :( Some core basics missing which we expected to be standard in a house of this size and price (e.g. tea towel / hand soap in toilets)

Really enjoyed it, a couple of maintenance issue but sorted out within a very short space of time.

A big thank you to all team especially Natasha she was very accommodating, friendly and professional in dealing with any issues when required.

It is a great house with large rooms and plenty of space but annoyingly you have to go through a bedroom to access the conservatory, which would be a really good second reception room downstairs.

The hot tub was well used throughout the week. If you are s gym goer the on-site gym is very good and swimming pool looks like it will be lovely, but this was not open. The location is amazing for reaching the south and north coast beaches - 20 minutes south snd between 25 - 30 minutes north. Bodmin is 10 minutes away snd full of supermarket options. The maintenance team had to fix a sofa leg, bedroom blinds, chair and unopenable door on day two, but they responded quickly. The kitchen needs some more baking dishes for the oven or at-least a wider selection.

The house its self is fantastic, In need of some minor updates and TLC.

The table is broken and doesn't sit 14 as per picture. Extending table doesn't extend as its broken so if like us you all wanted to sit at the table you couldn't. One of the three sofa's the legs were broken so again you couldn't use it. Shower broken in one of the bedrooms, which was not a major issue as there are enough other showers. Drain outside the front door was blocked again not a major issue as we could access from the other end of the building was just a pain as you had to go up and down the stairs and landing. When we booked, we did so on the understanding we could use the onsite pool and facilities these were all closed which was a disappointment for the children and I feel we should have been made aware so as to avoid disappointment on arrival.

The house was very spacious and well-equipped and we really did enjoy our stay.

The staff were friendly and helpful and responded quickly to the problems we had with the heating, hot tub and hot water. We felt the house needed some improvements though, such as more and better lighting, some new windows (fittings loose and unworkable due to rot) and an unattached wall fitting which was potentially dangerous. An instruction/welcome booklet would have been useful. Potentially this could be a fantastic place.

The house is amazing just a few little things that would be nice, serving dishes there are not enough.

Shame dishwasher didn’t work as there was alot of dishes to clean. Recycling could be better you separate in the kitchen but then throw all in one bin outside. Wi-Fi is terrible and with only ten people allowed this was a problem as the house sleeps 14. Sorry a few negatives but on the whole the house was great.

Lovely break with the family - massive house well equipped x would love to stay again

Property need a deep clean.

.I.e behind curtains windows inside and outside.

Overall OK but overshadowed by no Internet as publishedand inherent hot water fluctuations.

Daily phone calls to agent ensuing in nothing being resolved a d holiday ruined with nothing but permanent stress. Hopeless Sykes achieved absolutely nothing a d feel totally etc down and exhausted with the effort of trying to make the best of a bad week

No WiFi meant unable to work or Watch football or find childrens entertainment.

House is very well equipped and comfortable

Inside the house was so comfortable and clean Outside could do with some updating and the day we left we noticed the jacuzzi was emptied onto the grass which resulted in a soggy lawn !

! As there are 2 dishwashers would it not be better to supply some dishwasher tablets/liquid instead of washing up liquid !!!