Phenests

Uninspiring location but great for seeing our daughter who’s at university at Falmouth.

The twin and single room smelt very musty/damp on arrival. There were lightbulbs missing in rooms. On the plus side , the garden was lovely, the unity area was incredibly useful and the house was good size overall.

The house was in a good location and just as described on the website.

The kitchen and the rest of the house were very clean and most needs of the visitor were catered for. As previous visitors have commented, the house could do with some updating and replacement of items such as the garden chairs which I do not believe were safe to sit on. I would also draw attention to the shower which did not drain at all well (if at all). Overall a pleasant stay.

The property was well equipped but in need of updating.

No welcome pack. Location good

Beautiful place,well situated,lovely beach nice neighbours,back garden really good the dog really enjoyed it.

Only downside shower rail that holds the handset is broken

We had a fantastic 2 weeks the property was perfect for 5 adults and 2 dogs it was so nice to be able to leave the patio door open for the dogs to roam in the garden.

The sun is on the patio all day which was lovely to relax in . The rooms are very spacious especially the master ideal for a family . It was so good having a key safe if the group went out separately they could always get back in . They property is 5 minutes drive from the beaches which was very handy .

Not a criticism or compliment but this is the hottest house I have ever stayed in!

Well located and equipped, perfect for our needs. Would love to return!

A very clean, comfortable and well equipped quiet holiday home with access to a range of walks close by.

Sunny rear garden and patio to enjoy when the sun shines but cosy warm house when the sun doesn't show.

We loved the location the house was so comfy and practical it had everything we needed will definitely be staying here again we loved it thank you so much

The property was in a lovely location central to everything.

It was a lovely property with all home comforts.We all loved the property including the dogs. The only issue was the facilities and maintenance team need to leave instructions on disposing of rubbish the signs were inaccurate and being Christmas week there was lots of rubbish and no collection on Tuesday as advised . There were no bins for the rubbish so we had to leave them in black bin bags at the property. No dog waste bins either. The toilet seat was broken . Apart from that it was a lovely week at the property would definitely book again .

On arrival the house was very cold with no heating on.

Additionally the house was filthy and smelt appalling.Nothing had been hoovered the stair carpet in particular looks like it's never seen a hoover.The smell turned out to be all the downstairs hard floors had been mopped using a filthy mop that smelt of stale urine and has long seen better days.There we're filthy crockery in cupboards and as for the cutlery what can I say truly horrendous..u Upstairs was no better the bathroom has toilet seat that doesn't stay up or even fit and the grouting on the floor is filthy the sink doesn't hold any water.in the bedrooms things are no better very old poor quality mattresses in each room covered by toppers that don't fit.also why would you put double bed size bedding on king size bed? On our first night we went out and bought replacement bedding crockery and cutlery.Additionally the thermostats on most of the radiators don't work so you either cooked or froze the heating in the front bedroom room does not work at all.The blind in the twin room is broken Outside the garden is not dog proof with fencing being down in several places You also have to put out other people's rubbish which considering there is only one small bin is unpleasant Overall if I could leave zero stars I would.It appears as long as it's being booked the owners don't care about guests holidays or even there own property.All this points have been left by previous guests either in visitor book or online so please please do something about it before you ruin more people's holidays.please note that we booked this in 2019 and then had to change because COVID lock downs etc so at time booking we're unaware of poor previous reviews

it was very nice

Comfortable and well appointed , had every utensil you could possibly need and a beautiful garden visited occasionally by neighbourhood cats .

I had a little difficulty with the oven as instructions have faded but we used the microwave and grill section instead which did the job for basic meals.

Not as clean as could be.

Cobwebs in all upstairs windows. Carpet on staircase dusty and dirty. Lots of dead bugs and flies in bathroom. Lots of maintenance problems. Leaking kitchen sink and water coming into utility room ceiling between the join to the house near the light switch. Smoke detector batteries failing and constant bleeps. Bathroom sink plug not working. Chairs and sofas worn and sagging. Beds, even with mattress toppers, worn and sagging. Pillows worn out and no support. Quilts and covers wrong sizes. Cannot regulate heating as radiator thermostats not working. Lots of other niggles. Otherwise it was well equipped. In need of maintenance, good clean and a bit of TLC!

Nice house for a family stay.

Good facilities. We did felt comfortable. And would stay again. Only issue was cleanliness. But this was addressed with agent and respons was immediately received.

The house was not clean and we had to phone the owner as it had not been cleaned buy the checkin time, there were no clean towels and the beds had not been made.

It was very dated and there was lots of things in the kitchen cupboards so there was little place to put anything. There were spiders and cobwebs all around the house even after the cleaners had been,I would not book this again and I could not recommend it to anyone very disappointed it spoilt our holiday

A good base for the Falmouth area, clean and comfortable, the property is a bit tired but was ideal for us two and the dog, the enclosed back garden is an asset for dog owners and a good sun trap for sitting outside.

The shower in the bathroom is a bit tight, but I am 6’5’’. We would happily return.

Lovely house although a bit dated , beds were comfy and nice bedding.

We did have a few visits from the lovely Alfie the dog from the garden behind the house he was very friendly with us and my dog. It’s possible when deposits have been found in the garden that is was the lovely Alfie and not the dogs staying there. Great location but quite a steep walk back from the beach , especially after a couple of gins.

We had a lovely time, the property is well situated for exploring the South of Cornwall.

We were met by dog poo in the garden dead flowers in the kitchen , dirty cutlery in the draw , and no plug in the sink although Sykes informed us someone would be dropping one off ,, but it never arrived

Cream teas and milk in the fridge on arrival was great and the property was clean, but is very tired and dated.

It has the potential to be amazing but it feels like you are living back in the 1980’s. Every cupboard in the kitchen is absolutely full of ‘stuff’ meaning there is nowhere for you to put food or anything you brought with you. The TV only worked sporadically as it has a loose connection and the shower was disappointing and the front door only stays closed if you lock it! We were aware there was no downstairs WC, but it was more of an issue than we expected as we took elderly family with us- the utility room is a huge waste of space - plenty of room to incorporate a downstairs WC- but as I’ve already said- the house needs money spending on it. The garden is a positive, getting the sun for most of the day. We also had telecom workman digging holes in the road for two days, blocking the driveway and starting work at 7.30am - it would have been good to be warned! The property is in a great location, but a bit basic - so sadly not for us.

Kitchen rags and rubbish bin bags are not provided.

Toilet rolls provided are not enough. Further to that we had trouble with the WiFi as 3 students had to do their exam online the WiFi breaks and disrupts often. We also had problem with dryer which was dirty and not working well to dry the clothes. Other than the above that the cottage was perfect and wonderful and we don’t mind renting again and Falmouth is a lovely place to relax and have a typical English holiday.

Arrived at Phenets after a long journey only to find everything need for a Cornish Cream Tea; it was a lovely surprise.

The house has everything you could wish for; kitchen includes all the crockery/cookware/utensils that we could need. More than sufficient towels, and all four beds being made up, despite there just being the 2 of us. Lovely place and a 15 minute walk to the beach. Highly recommended.

Small things need fixing but comfy bed ,crisp white bedding , hot shower washer dryer plenty of space great garden, dishwasher even shoehorn at door made for a great week

Great location.

Comfortable house. Maybe the cleaners could take away some of the rubbish. We had to sort rubbish left by two previous occupants that hadn’t been put out for collection. Could also do with replacement pillows! However, would stay here again as really enjoyed our week

It is a shame that a few little tweaks could make this house exceptional.

Couldn't get the oven to work or the upstairs tv. A book with guidance would be helpful. Also the shower needs some grouting work done. A nice few starter items were great but spoiled by the fact that we couldn't get the lounge TVs to work then we found that all the arials had been taken out of the set - why? Sport for items in the kitchen - never had so many in any of the places we have staid previously this was a plus. Good location for seeing the area a the beach is only a 5min drive away.

The property is in a good location in Falmouth - close to the city centre and local beaches and attractions such as the Maritime Museum.

The house is nice and cosy. Was clean and neat upon our arrival. We are happy with our first stay in Cornwall.

The house has potential to be a really lovely stay for all ages but it is not toddler proof.

There is wires hanging from the wall lights, there is lots of clutter around meaning we were unable to unpack all of our clothes and food shop. We had 3 drawers & 2 x small drawers for 4 of us as the chest of drawers in the cupboard was full of someone else’s clothes! The garden has lots of different levels and the decking is rotting right outside of the back door. The door is very hard to open and close. The house also isn’t very clean, lots of cobwebs around. With these little things that could easily be rectified, it would be a lovely holiday home as there are lovely beaches within a short walking distance.

NO USER INSTRUCTIONS FOR HEATING OR KITCHEN APPLIANCES

Lovely comfortable house and we very much enjoyed our stay.

A welcome pack of house info would be nice, little things like nearest shops, and walking route to the beach, which is really quick and easy once you have found it!! Some basic cleaning supplies would be good too, I like to keep the properties I stay in clean, especially the kitchen but there was no cleaning products at all. The patio door needs looking at, it doesn’t slide very well and we had trouble closing it so decided not to open it again. Not a problem im March, but summer visitors will need it as there are no other opening windows downstairs. Not wanting this to sound too negative as it is a lovely comfortable house in an ideal location to explore from. We would definitely visit again.