“We loved the location and the character of the mill, and really appreciated that it was cool in the heat.”
We found the bed was uncomfortable as it was very firm and the lack of a blind/curtains in the small window in the main bedroom meant we were woken with the sun every morning until we improvised some cardboard to cover it. We enjoyed being able to use the garden but whilst it was great to have the picnic benches in different spots we really missed having some comfortable chairs or loungers. The cream tea on arrival was a nice touch but we were surprised that there were no tea bags/coffee and it would have been good to have spare toilet roll and some handwash or soap in the property. The owners were very friendly and welcoming.
Thank you for your feedback – it is always welcome.
However, we were extremely surprised to hear that you found the bed uncomfortable…We can honestly say that you are the first guests to have ever commented on this! In fact, a great many of our guests tell us how much they appreciate both the comfort and quality of the mattress, which is a Vi-Spring.
Regarding the garden furniture…Our grounds, which extend to around 5 acres, make it rather difficult to position ‘loungers’ or ‘steamers’. However, the overwhelming majority of our guests seem to appreciate the benches that we provide, which we try to position to maximise the peaceful tranquillity of Roskennals.
We are pleased that you enjoyed your homemade cream tea, and we provide milk, jam, cream and tea bags to accompany this.
Regarding hand-soap: In our experience, we have found that ‘post Covid’ many of our guests would rather supply their own.
With regard to toilet rolls…Whilst we do provide toilet rolls for each of the two bathrooms upon arrival, as a provider of a 'self-catering' holiday, most guests appreciate that they will need to buy their own should they need to (along with other supplies such as tea and coffee). However, if the two of you needed another toilet roll, then I would have been more than happy to have obliged - you only needed to ask! Property Owner