“Once there we noted that the access down to the lodge and up is VERY steep although this is stated on the details it needs to state that its not at all suitable to anyone with any kind of mobility issues.”
We were surprised that in a 2 week stay with 7 of us in the property there was no assumed bed change and towel change with no offer of a bathroom clean at all.
Also the details implied that the coast was only 10 minutes away. We were there for 2 weeks and found no coast that close. The closest we found was seaton beach which was 30 minute drive.
Thank you for your feedback, I have been in touch with our housekeeping team and
they assure me that a changeover was done for the towels and bed linen after week one, however they do not do a lodge clean until the end of your stay.
The web page has now been adjusted to say that the access is not suitable for people with mobility issues, also the fact that the coast is 10 minutes away has been
deleted from Sykes's web page. Thank you for bringing these matters to my attention. Hope this did not distract from your enjoying your holiday with us.
Regards Colin & Karen. Property Owner