“This is the second time I've stayed at Trehan so I have something to compare it to.”
The cottage is lovely and in a lovely position and the garden is nice and secure for dogs.
But the cleanliness was poor. It could do with a deep clean.
Lovely as it is to be greeted with a cream tea, milk coffee etc. It would be far more convenient to be provided with at least ONE toilet roll.
The main oven doesn't work and it is very inconvenient having the fuse box in a locked cupboard when the electricity trips in the dark.
I hope the owner finds these comments helpful as I am sure he/she is paying for a cleaner.
Hoping our next visit will be better.
Regards Louise Winchester. 42 Pearse Close Hatherleigh EX20 3QW
Thank you for this feedback. It’s important for us to know. We have now spoken to our housekeeper and reviewed their routine to ensure the property is consistently cleaned to a very high standard. You can expect it to sparkle next time!
Sorry you found it difficult to work the oven. We have now provided simple instructions, pinned to the kitchen wall, to make it easy for people.
Do come again. It’s a beautiful property to enjoy.