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Seaspell Beach House

Constantine Bay, Cornwall (Ref. 985296)

  • Rating Icon/Rating/Sykes Icon/Rating/Sykes Icon/Rating/Sykes Icon/Rating/Sykes Icon/Rating/Sykes

  • Sleeps 6

  • Bedrooms 3

  • Bathrooms 3

  • Pets No

  • View on map

  • Rating Icon/Rating/Sykes Icon/Rating/Sykes Icon/Rating/Sykes Icon/Rating/Sykes Icon/Rating/Sykes

  • Sleeps 6

  • Bedrooms 3

  • Bathrooms 3

  • Pets No

  • View on map

Features

  • Icon/Feature/Off-road parking Off road parking
  • Icon/Feature/Ground floor bedroom Ground floor bedroom
  • Icon/Feature/Garden or Patio Garden / Patio
  • Icon/Feature/Washing machine Washing machine
  • Icon/Feature/By the sea Seaside
  • Icon/Feature/WiFi Broadband / WiFi
  • Ms Hook

    “Unfortunately on the day of our arrival, we were contacted 1 hour before arrival by the owner to notify us that the boiler was not working and there was no hot water or heating.”

    When we arrived, the plumber was on site and working to identify the issue. ...

    When we arrived, the plumber was on site and working to identify the issue. Half an hour after our arrival, a representative of Sykes contacted us to say that we would be unable to stay due to the lack of heating/hot water and he advised us not to unpack and he would provide alternative options for our seven night stay in Cornwall. A further half an hour later, three options were provided but however, none of the options were in anyway comparable in terms of location, quality or facilities of the accommodation booked. It was clear the representative had no knowledge of the details of what we had booked or comparable options. We suggested an alternative property that was comparable and the representative promised to contact the owners to try to arrange this. The owner then contacted us to state we could stay as the plumber expected to resolve the issue the next morning we could still stay once resolved and that Sykes were finding us somewhere to stay overnight. We informed them that Sykes had told us our booking had been cancelled by them and they would find us somewhere for the week. This alarmed the owner who then contacted Sykes and told us she would find alternative accommodation for the night. Two hours after our arrival we had to chase Sykes for an update on where we were to stay as we had heard no more. They told us the owner was sorting out overnight accommodation for us and that they were not able to contact the owner of the alternative suggested property. Eventually at 5:20pm the owner told us they had booked accommodation overnight at the local golf club but we had to check in within 10 minutes. We stayed overnight incurring costs for dinner and drinks. The following morning we were contacted by the plumber providing an update that an electrician was also to attend the property and asking us not to arrive before 11:30. When we arrived the electrician had identified the problem and was working to work around this to enable the boiler and heating to be started. They confirmed this was done at 12:20 at which point the house started to warm but this took approx 5 hours to become comfortable as the property had been unoccupied the previous week with no heating. During the whole morning, we had no contact from either Sykes or the owner updating us of the situation or checking on how we were, considering that we had to check out of the overnight accommodation by 10:00am. Eventually at 12:27 we received a text message from the owner advising the heating was fixed and a voicemail was left by a Sykes representative at circa 12:30 to the same effect. Clearly this whole debacle had a very negative impact to the start of our holiday as we were clearly inconvenienced, lost one day of our holiday; un-informed of the progress of the works to the boiler (apart from via us asking the plumber), incurred unexpected costs for subsistence and forced to hang around for many hours in a cold house without any update or idea of if or when we could start our holiday. There was a total lack of customer care and we will never use Sykes Holidays again and a full complaint seeking compensation will be issued as our existing request for compensation from Sykes and the owner has been turned down.

    - Ms Hook, December 2019

The property

Set over three floors, with a stunning exterior and the sweeping sands of Constantine Bay a mere stroll away, is Seaspell Beach House.

This luxury getaway near Padstow, offers quality fixtures and fittings together with uplifting colour schemes and relaxation at its finest.

Ideal for families and friends looking to explore an enviable location in the heart of Cornwall.

The open-plan living room offers a wonderful blend of modern furnishings and unusual household accessories for a homely feel.

The kitchen is outlined with sleek, modern units and is well-appointed for the dining area - the centre for a delicious family feast!

You can also make the most of the laundry facilities housed in the utility.

There are three wonderfully presented bedrooms on the ground and second floors, each with their very own en-suite facilities and artistic flair.

Outside, you have a sunny terrace boasting an elevated patio with furniture for alfresco dining.

Constantine Bay is in an idyllic region of Cornwall, with many attractions on offer in the area.

You have the glorious Trevose Headland, South West Coastal Path and family fun at Camel Creek Adventure Park, as well as the National Trust's Bedruthan Steps and plenty of watersports.

The chocolate-box town of Padstow is nestled at the end of the Camel Cycle Trail with an assortment of shops and traditional pubs.

This is the ideal location for a holiday and charming base to return to at the end of each day.

Summary

  • Over three floors
  • Three bedrooms: 1 x ground floor super king-size double (zip/link can be twins on request) with en-suite walk-in shower, basin and WC, 1 x second floor super king-size double with en-suite bath, separate shower, basin and WC, 1 x ground floor king-size double with en-suite bath, shower over, basin and WC
  • Open-plan living room with kitchen, dining area and sitting area
  • Utility.
  • Central heating
  • Electric oven and hob, TV, WiFi
  • Fuel and power inc. in rent
  • Bed linen and towels inc. in rent
  • Off-road parking for two cars
  • Small front garden with outside shower, south-facing terrace with patio, external staircase leading to the patio on the ground floor
  • Sorry, no smoking
  • Shop and pub 1 mile, beach 10 mins walk
  • Note: The price of the rental includes a mid week clean on a Tuesday morning
  • Note: Sorry, no children under the age of 6
  • Note: Check in is from 4:30pm

About the location

CONSTANTINE BAY

Padstow 4.1 miles; Wadebridge 9.7 miles

Positioned on the Atlantic coast of north Cornwall is the beautiful beach and village of Constantine Bay. Situated approximately three miles west of Padstow, this idyllic area of Cornwall boasts one of the best surfing beaches of the area, a sweeping arc of gentle sands and top quality waves for excellent watersports activities. This west-facing beach has numerous rock pools to explore along with plenteous swimming opportunities, and is separated from its neighbouring, Booby's Bay, by a thin rocky point. Lying within the Cornwall Area of Outstanding Natural Beauty, this pleasant village offers a couple of beach shops and eateries along with golfing facilities. Nearby Padstow is situated at the head of the Camel Cycle Trail, a chocolate-box town with a colourful fishing port, an assortment of shops and pubs as well as boat trips and abundant walking opportunities. This is the ideal holiday maker's dream, with plenty to see and do within close proximity.

Note: The price of the rental includes a mid week clean on a Tuesday morning.
Note: Sorry, no children under the age of 8.

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