“The property was really lovely.”
Really spacious and comfortable and the decor very modern. The hot tub was a lovely addition. Lots of places around to visit with a short drive away.
We did have one issue, with the heating not working and cabin was freezing. We rang the 24 hour line (at 5pm) and left a voicemail. No one called us back, and we kept trying the number and still no answer. Luckily we rang a friend who helped advise it was a simple switch button that needed turning on, which was not visible if you don’t know anything about boilers! Had we not sorted it, I suspect we would have had the entire week in the freezing cold.
Small other point, would be useful to have a towel rail in the toilet, as you get water everywhere when washing your hands and moving to the bathroom to dry hands.
2 small points, it didn’t impact our holiday, but would be good to make the improvements.
Definitely will be booking again, we really loved it there and enjoyed ourselves.
Hello thank you for your feedback, we now have an Emergency Engineer who is available after hours and the system re-directs to him with any issues such as heating, water, electric. We hope this reassures that we take all feedback on board and look to improve in the areas needed. Property Owner