“The lodge is potentially lovely what let it down for us compared to other ones ...”
The lodge is potentially lovely what let it down for us compared to other ones we’ve visited was it’s finished quality in our opinion it required some serious attention the outside table and chairs needs to be placed in a skip completely rusty and unfit for purpose, the worktop around the sink is also in our opinion an health hazard it does not create an environment welcoming to prepare and enjoy food and the pre cleaning certainly needs to be improved , shower being held together by cable ...
The lodge is potentially lovely what let it down for us compared to other ones we’ve visited was it’s finished quality in our opinion it required some serious attention the outside table and chairs needs to be placed in a skip completely rusty and unfit for purpose, the worktop around the sink is also in our opinion an health hazard it does not create an environment welcoming to prepare and enjoy food and the pre cleaning certainly needs to be improved , shower being held together by cable ties it certainly is spoiling what could be a lovely place
Thank you for leaving us your thoughts after your stay at 6 Lake View Rob, we really do appreciate your time. I am so sorry that you found several issues with your accommodation; I have passed your comments to the relevant teams to rectify these problems and I can only apologise that these issues were not dealt with prior to your stay. Improvements are being made to our lodges all the time, but sadly this does take time. We are however endeavouring to bring all of the lodges at the resort to a high standard. I hope that despite the issues that you encountered you will return to visit us again in the future.
Sally, Guest Services, Charteroak Property Owner