Rose Cottage

The cottage has been renovated to an extremely high standard.

Excellent facilities and made to feel very welcome. It is a credit to the owners. Storage heaters may not heat rooms up first thing in the morning (staying mid-January with heavy rain and low temperatures) but certainly work later in the day. The log stove is a huge benefit and makes up for any morning chills. Highly recommended.

First impressions were good.

Cosy cottage which was very dog friendly and had good amenities. They had forgotten to leave any logs and kindling which was included in the price and the storage heaters weren't working. Bearing in mind this was the end of December and it was very cold. We contacted Sykes the following morning and they did get back to us quickly, however they could only recommend we check the fuse box, which indeed had two switches up, so we thought this had solved the problem. They also dropped some logs and kindling off, as promised. The cottage remained cold as the storage heaters still failed to work. We had found an oil filled radiator which we moved from upstairs to downstairs and this helped a little but we were still really cold. We explained this and the management company recommended a few suggestions but there was no booklet in the kitchen drawer and there was nothing on the display panels of any of the four storage heaters. After several text messages to and fro they finally sent round an electrician on New Years Day, who discovered that the hidden switches towards the rear of the sides of the heaters had been switched off. He could not understand why anyone would do this and said they were hidden so that people don't use them/switch them off as they can also be switched off at the sockets. The electrician (Dan) was very apologetic and helpful. By the time they worked (since they store heat overnight) we had one day and evening left. It was such a shame as I feel it could have been resolved a lot quicker and the logs were just an oversight, which they rectified. Sykes did respond quickly and communication was fair, but it did take time to rectify. Other than that, the cottage was cosy and the kitchen very well equipped. I took some fairy lights with me to add to the festive season (there was already a Christmas tree in the living room) and it was very comfortable in terms of facilities, beds with excellent mattresses, underfloor heating in the downstairs bathroom, etc. I just felt that if you have a cottage in Cornwall you really need to keep on top of the heating as, otherwise, you will get damp issues in an old cottage like this. I do recommend Sykes as a company and the booking process on the phone was excellent.

Fantastic little place in Greenbank Everything has been thought of to make your stay comfortable Love the ambiance and attention to detail of the decoration and the restoration of this historic property

Gorgeous place!

We loved it all. Only mild concern was the shower, it went between hot and cold. Other than that, very well equipped and clean.

First impression?

Parking! Could not park near to unload car. Found the cottage easily and gained access per instructions. Thank you for welcome pack. We brought ground coffee and a cafetiere as we did not know they would be supplied. Getting terrestial TV was a challenge as it defaults to channel 4671 on Samsung TV and the goes to radio when you up channel . But I fixed that. TV breaks up a lot. Property was comfortable but cold. I had to buy slippers! Kitchen and equipment all good. We didn't cook much but I suggest more than one saucepan . WC in bedroom was unexpected plus for us. Unfortunately the weather meant we had a poor week. I think the cottage was overpriced for the time of year.

Beautiful cottage.

Quality fixtures and fittings. Court yard ideal for our two small dogs. Perfect location, near to shops, pubs, restaurants. Hill gave us an added workout! Only negative for me was although the weather was warm enough to leave the door open, there was a permanent musty smell. Having said that, I would stay there again.

Excellent, warm, cosy cottage.

Clean with ample facilities.