Valley Lodge 31

4.3★

6 Guests
3 Bedrooms
2 Bathrooms
Pets Yes
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Features

Hot tub
Swimming pool
Off road parking
Ground floor bedroom
Sauna
Garden / Patio
Pub/shop < 1 mile
Dishwasher
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities and Maintenance

* Based on a combined average customer score

39 Customer Review(s)

Laura
October 2023

“The lodge was great in many ways.”

Great location, quiet, great size. The issues we had though was the outside table wasn't clean, there was a very strong musty smell in the lodge that was very overpowering to begin with. Was sorted with a couple tins of air freshener. The shower head in the bathroom was broken and we weren't very comfortable using the hot tub as it was situated right at the main road and anyone passing could see you as it wasn't very private. But otherwise we had a great stay and enjoyed our time away

Great location, quiet, great size. The issues we had though was the outside table wasn't clean, there was a very strong musty smell in the lodge that was very overpowering to begin with. Was sorted with a couple tins of air freshener. The shower head in the bathroom was broken and we weren't very comfortable using the hot tub as it was situated right at the main road and anyone passing could see you as it wasn't very private. But otherwise we had a great stay and enjoyed our time away

- Laura, October 2023
Susan September 2023

“We loved the stay here, the only issues that we had was that it was not totally secure so the dogs could get out if we were in the hot tub, and there was very little privacy also when in the hot tub.”

Both these issues could easily be dealt with by means of a small gate allowing the staff members to check on the hot tub when needed but allow the dogs to come out when we ourselves are in the tub.and by fixing up some rattern fencing. The onsite pub was lovely as were the meals. We would certainly be happy to return and stay here again.

- Susan, September 2023
Sue August 2023

“We requested zip link to be joined this didn’t happen Found dog Pooh on the ...”

We requested zip link to be joined this didn’t happen Found dog Pooh on the veranda and a dog chew under the stool in the lounge Carpet smelt of dog Bubble pool only one jet working properly Nice stay the villa was a little tired

- Sue, August 2023
Michael August 2023

“The property was exactly as described on the website, comfortable bedrooms, good hot tub, very nice living room on the first floor, with a lovely balcony containing table and chairs.”

Kitchen was useable, units and fridge a little outdated and lacked sufficient utensils, but we got by ok. The site itself was excellent, good bar which does a nice food selection, friendly staff, great games room and lovely swimming pools. We would definitely go again.

- Michael, August 2023
Malcolm July 2023

“The property is advertised as dog friendly however there is no secure area where the dog can sit outside.”

The hot tub is old and many features do not work, and the information provided tells you not to press anything other than massage and lights (should be light). the cover is old, tired and falling apart in places. Generally the bedrooms are comfortable, having a tv in one of them was a bonus for out granddaughter. Upstairs was ok with plenty of seating, and a good kitchen, could do with a smaller frying pan though. The fake grass on the balcony and the hot tub area id not a nice thing to walk on it remained wet the whole time we were there. We didn't let the dog on the balcony as it would have cleared the railing easily. the heating did fail as we were using the towel rails to dry our towels, after repeated phone calls and visiting the site office someone did call us and they managed to reset it. The 2 pools on site, outdoor one tiny indoor one not very big and you do have to book a time slot no mention of that on the website. we were lucky as the owner did subscribe to the pools however others were not so lucky, this should be mentioned as well on the website

- Malcolm, July 2023
Paul July 2023

“Valley Lodge 31 was a great size and the bedrooms and living space were excellent.”

The hot tub was disappointing we were a retired group of people and the cover was really difficult to open a close due to arm that folds the cover back was broken at its hinge. That made it difficult to open but extremely difficult to close as you can only lift from one side. Also the hot tub area was not very clean with leaves and debris. I only mention this as having the hot tub was one of the reasons for booking this lodge. Aside from the above we had a wonderful holiday with great days out.

- Paul, July 2023
Claire April 2023

“Accommodation was lovely.”

When I got there it wasn't a 'lodge' as such. More a purpose built chalet bungalow. But lovely. The kitchen was really well equipt. Everything you could need. I booked this lodge as it had an on Site Restaurant, so I wouldn't have to cook on my Holiday. When we got there, the restaurant was shut for 2 weeks.

- Claire, April 2023

Thank you for your feedback, we are glad to hear you had a nice stay and enjoyed the lodge. We are sorry that the restaurant was closed during your stay however, hope the replacement catering van that was arranged during this time was helpful. Property Owner
Tanya November 2022

“Great place to stay nice cosy accommodation ideal for get always.”

The lodge is on a beautiful site and team are really helpful. Would highly recommend

- Tanya, November 2022
Caroline October 2022

“We have just returned from the most relaxing, chilled holiday ever.”

The accommodation was spotlessly clean and extremely well furnished. The hot tub was the icing on the cake. We will definitely return.

- Caroline, October 2022
Michael September 2022

“Lovely place that is ideally located to visit attractions.”

Friendly staff in the facilities who are happy to help.

- Michael, September 2022
Claire August 2022

“This was a first holiday with my partner and our 4 teenagers.”

We cannot fault the lodge as it was fully equipped with everything we needed. We used the cooking facilities for meals and also ordered takeaway. The pizza house was the only one that delivered but had takeaways close enough to drive too in callington. The restaurant on site also cooked lovely meals. I know previous reviews said no internet but can see the property did and the kids were happy as when we were chilling they glued to their gadgets. The hot tub was a lovely bonus to the property to relax in the evening while listening to the little brook next to the property. The reception and bar staff were really helpful with any questions we had. The shop is only open certain hours bur their is a co-op 2 mins drive to get any essentials you need. To access the gym and swimming pools you have to book your sessions online. They are free to use but I would recommend booking the outdoor pool in advance as it’s limited spaces and gets booked up quickly. Everyone loved the holiday and hope to come back again soon

- Claire, August 2022
Lisa July 2022

“The site was fabulous and the villa could be too but is in much need of refurbishment, the veranda in places has cracked decking boards which feel like they are going to go from under your feet.”

The general cleanliness of the property was not good, dirty kitchen utensils cutlery, crockery, glasses and the bottles shelf in the fridge was hanging off. The carpet looked like it hadn’t been hoovered, cushion covers were marked and the stair banister was sticky! The bedding on arrival felt damp and a general musty smell on both floors, we found a half pint glass over the bulb inside the bedside lamp in the twin room! We paid extra to have a property with the hot tub however could not bring ourselves to use it even after sweeping out the area as there was a lot of dirt and sediment in the bottom of the hot tub and the lid was broken and very heavy to lift off and a very strong smell of chemicals so our money was wasted here. We couldn’t find the remote control for the tv day one but after pulling out the sofas from the walls we found three which dropped out along with bits of rubbish. We left the property way cleaner than we found it which was not my idea of relaxation! The site however was good, the kids loved the outdoor and indoor pool, the pub served lovely food we ate there a few times good menu but a little pricey. The site staff were amazing very friendly and attentive and on the whole we had a super holiday and would recommend the site to others.

- Lisa, July 2022
William May 2022

“Could do with some tlc but generally very good”

- William, May 2022

Thank you for taking the time to leave your feedback. We have taken your comments on board and hope to welcome you back again soon. Property Owner
Katrina April 2022

“Comfortable with nice view.”

South facing balcony is a suntrap!

- Katrina, April 2022
Carly April 2022

“Just perfect.”

- Carly, April 2022
Louise April 2022

“The property was fine however when we booked the cottage we chose to spend well over a £100 more to have a hot tub.”

Upon usage of the hot tub we noticed a brown grime all around the edges and on the filter and once turned on you could see brown grimey bubbles all over the top. We used the phone number provided on the email confirmation and got through to Kevin, the maintenance person for the hot tub and he told us that the reason for the brown grimey filth in the water is due to the fact that the hot tub is filled with water from a bore hole and not from water from South West water. So we couldn't use the hot tub once as it was filthy and disgusting. What a strange thing not to fill it with proper water! If we had known this we would NEVER have booked this cottage. To be totally honest we would like our money back for the difference between a cottage with a hot tub and one without as we could not use this hot tub. With the exception of the hot tub the cottage was okay. It was quite dirty on the outside, balconies not swept and windows thick with green grime. Things that are quite easy to rectify. We have numerous photos to back up what we are saying and we were so annoyed we left early. Please let us know where to send the photos and we look very forward to hearing your response!!

- Louise, April 2022

Thank you for completing your feedback, we have spoken with both the owner of this property and the maintenance man, who is certified with BISHTA enabling him to ensure all hot tubs on the site are up to HSG regulations. It has been reported that the reason for the brown bubbles following your usage of the tub is due to your party using the facility without showering first. The hot tub guidance book left at the property for all customers states that each person must shower before using the hot tub. The water for the site is a Private water supply which is tested annually (as advertised on the property description) .You will see the feedback for Valley Lodge 31 is very positive and anyone who stays here has a fantastic time. Property Owner
Marion March 2022

“We were a group of 4 senior, but youthful.”

The accommodation was very clean and the beds extremely comfortable, an added bonus was the hot tub which was well placed for privacy. The food available at the restaurant was ample, hot and delivered with friendly service. The only downside was that there were bulbs missing from some of the lights downstairs. This is our 2nd time with Sykes holidays and we’d book again.

- Marion, March 2022
Ali March 2022

“Everything was good but no Internet connection and no WiFi in home it's should have WiFi”

- Ali, March 2022

Thank you for your feedback. The property is not advertised as having WiFi. - The Cornish Cottage Holidays Team Property Owner
Jo December 2021

“The accommodation was clean and ell equipped.”

The beds were very comfortable. In the past we have been left instructions for heating, recycling etc but there were none this time. It would have been useful to have these when we arrived as the villa was cold and the thermostat is not easy to locate.

- Jo, December 2021

Thank you for your feedback. We have taken your comments on board and have updated the instructions. Property Owner
Sanaz December 2021

“Amazing holiday for last days of 2021.”

Very clean, warm and fantastic hot tub which we enjoyed our stays. Hope we could book it for next holidays.

- Sanaz, December 2021
Oksana October 2021

“It was a lovely stay with all You need for a big family.”

The cottage was clean and comfortable, hot tub was ready to use for all 5 days we stayed. The cottage was very cold when we came on first day, but my husband found how to switch the heating on and we got cosy. Swimming pool, gym, restaurant - all were open despite of the time of the year which was a pleasure. Would definitely recommend this accommodation as the price was affordable too.

- Oksana, October 2021
Rachel August 2021

“The lodge was lovely.”

Clean and generally very well equipped. Only a couple of grumbles, as a group of girls together there were not enough sockets in the bedroom. Each room had just one double socket at one end of the room and the mirror the other end

- Rachel, August 2021
Dawn August 2021

“Rooms were decent in regards to bed comfort, wardrobe/drawer space.”

Kitchen well equipped. The hot tub was amazing! Property a good size for my family of 5. I was shocked to pay £1600 for 7 nights to find there’s no WiFi. Mostly given reception/service in Cornwall is pretty much none existent this was quite surprising. It would have been a nice gesture to provide a weeks worth of bin bags, hand soap, toilet roll and dish washer tablets in my opinion given the price we paid but you can buy all these at the Tesco approx 10 minute drive away. The speed bumps on site are not kind if you don’t drive a 4x4 so be warned of the scraping on your exhaust even at 1mph.

- Dawn, August 2021

Thank you for taking the time to complete your feedback following your recent stay at Valley Lodge 31. We are sorry you were shocked to not find wifi at this property, however we do not advertise wifi being available and due to the location of the property it can be hard to secure a good connection. Property Owner
Celia July 2021

“A lovely quiet site but also plenty for two small boys to do.”

The staff there were amazingly helpful and friendly. Beautifully clean accommodation and park.

- Celia, July 2021
Karen July 2021

“Had a amazing time .”

Hot tub was great kids loved it . Baby said she wanted to keep the holiday home lol . 14 and 16 year old loved the 2 swimmpools. Only down side there was no entertainment on site but the was due to covid not the site . Site shop was surprisingly cheap

- Karen, July 2021
Margaret June 2021

“Own transport is needed.”

- Margaret, June 2021
Sarah June 2021

“The park was lovely, tennis court, swimming pool, and play areas kept the kids entertained.”

Food was lovely and friendly service. Bed could have been softer but loved the extra of a hot tub at the lodge. A very pretty place to stay and a fab holiday had by all.

- Sarah, June 2021
Anthony May 2021

“Really lovely clean lodge with the added bonus of the hottub .”

Two nice balcony areas to sit out on and was perfect for our dog . Nice pub restaurant on site too , good location to visit all main resorts all Around an hours drive away . Nothing much around without driving though .

- Anthony, May 2021
Lorna May 2021

“Lodge was very clean and well stocked in kitchen etc only small feedback would be having WiFi this would have been helpful to be able to check weather and plan day trips etc Other than that we had a lovely holiday.”

Staff on reception and pub were lovely, helpful and very welcoming.

- Lorna, May 2021
Arran May 2021

“No apart from no wi-fi I would give this property 10/10 otherwise.”

Clean, friendly staff, hot tub and number of beds for the price is brilliant.

- Arran, May 2021
Nuala April 2021

“I was upset to have to sleep on a broken bed which caused me to have severe back pain.”

The care taker looking after this property was very helpful and professional. I would like to say thank you to Him. Mrs N Haddock

- Nuala, April 2021

Thank you for your feedback. We apologise for the inconvenience, unfortunately the previous guests damaged the bed during their stay. We confirm the bed frame has now been replaced with a new one. We hope you will visit Valley Lodge 31 again in the future and have more lovely holidays Property Owner
Hazel December 2020

“We were not allowed into the pub and restaurant on site because we were Welsh.”

Yet no temperatures being taken as people entered which happened in Wales when the pubs were open.

- Hazel, December 2020
Douglas October 2020

“Having travelled from Suffolk we arrived in the dark after a long journey.”

We could not find number 31 & found a lot of the lodges had no numbers at all. Had to ask the man in the pub if he could help us which he kindly did. It would have been a great help if the lodges were numbered. Apart from that everything else was as expected. Thank you.

- Douglas, October 2020
Richard October 2020

“We had a great time with my son and his wife and grandson.”

Beautiful place and the hot tub was our first experience and we loved every minute

- Richard, October 2020
Carol September 2020

“Lovely place, very chilled site with friendly staff in both reception and the pub.”

Great food and service in the pub as well. The lodge itself is clean comfy and well equipped. We learned from a previous review that the furniture on the balcony was broken so we took a couple of chairs of our own and it worked out fine. The hot tub was simply the best and great to use in all weathers. Would definitely come back again. Only downside was that there is no Wi-Fi at lodges 30 - 32 although Wi-fi is advertised in the listing so this should be removed. We had a family crisis occur at home while we were away and had to go and ask someone else on site of we could use their Wi-Fi which was not ideal, but we managed. Given how dependent many people are on Wi-Fi, I think Sykes need to be clear about this to avoid customer disappointment and complaints.

- Carol, September 2020

Thank you for sending us your feedback. We are glad you enjoyed your holiday and appreciate your kind remarks. Regarding the Wifi, it is stated in the marketing that wifi is available adjacent to the pool area, not in the property itself. We look forward to welcoming you back in the future. Property Owner
Christine September 2020

“The accommodation was clean and had all the items required for our week long break.”

Thought that the actual lodge building needed some maintenance - as the wooden balcony was a bit slippy and at least one board was beginning to break. Two of the outside seats were broken and couldn't be used, which seemed to have been previously reported but not removed. It also felt quite cold downstairs in the lodge. Could use some better signage as it was hard to locate the right building when we arrived in the dark.

- Christine, September 2020
Catherine September 2020

“Only point, broken outdoor furniture was still in the property on arrival !”

Should have been removed even if not replaced, was totally un useable ......... such a shame....... other than that was a lovely place, site, venue and surroundings. Would happily rebook. But will ask if Any outdoor Furniture is useable and not broken in the future!

- Catherine, September 2020
Karen August 2020

“The balcony furniture was broken so could not sit out as s family.”

In I bedroom stool to dressing table was broken. In bedroom 3 a drawer was broken. Hot tub lid didn't close properly although maintenance sorted it. Patio door to hottub didnt lock. All reported to.maintenance

- Karen, August 2020
Laura July 2020

“We had a lovely week here on holiday with 4 children and a dog.”

Restaurant/bar dog friendly. Kids loved the pools especially the outdoor pool. We loved the hot tub and made use of this every day! We will hopefully be back next year!

- Laura, July 2020

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Summary

Over two floors
Three bedrooms: 1 x double
2 x twin (one is a Zip/Link which can be a double with prior arrangement with TV)
Bathroom with bath, shower over, basin and WC
Shower room with shower, basin and WC
Open plan living area with kitchen, sitting and dining area with balcony
On-site facilities available
Electric heating
Electric oven and hob, microwave, fridge, dishwasher, smart TV, DVD
Fuel and power inc. in rent
Bed linen and towels inc. in rent
Cot and highchair available on request
Allocated parking for 1 car
Patio area with garden furniture and hot tub
Pets welcome, £20 per pet per week
Sorry, no smoking
On-site shop and pub within paces
Coast less than 10 miles
Note: Sorry, no washing machine in the property however, laundry service can be offered via reception at cost
Note: This property has a private water supply which is tested regularly
Note: Seasonal opening times may apply to all facilities
Note: Outdoor pool is open from mid May - mid September (weather dependent)

The property

Tamar Valley Resort offers great value accommodation in a scenic haven in an Area of Outstanding Natural Beauty.

The villa-style accommodation is well placed for guests looking to explore both Cornwall and Devon and has some fantastic local attractions nearby.

Within a short drive is the National Trust property, Cotehele, a Tudor house and valley garden estate set above the River Tamar.

A little further afield you can visit the glorious sandy beach at Whitsand Bay with dramatic scenery and sheer cliffs.

Equally accessible are Bodmin Moor and Dartmoor National Park with undulating moorlands and a myriad of historic sites and monuments - a rambler's dream. Just a short walk from the on site leisure facilities including indoor and outdoor heated swimming pools, bar, shop and reception are the Valley Lodges.

During the school holidays there is a busy programme of entertainment including quiz nights and karaoke plus sporting activities (seasonal, subject to availability, extra charges apply) including archery, rock climbing, canoeing and abseiling.

Arranged in small clusters along the valley stream, these typical lodge-style holiday homes are arranged over two floors with upstairs and downstairs terraces from which to enjoy the outside space.

With the living space upstairs, guests are able to step out on to a decked balcony and take in the rural outlook towards Dartmoor and across the Tamar Valley. Valley Lodge 31 is a super holiday home with a private hot tub located in a beautiful leafy setting.

Perfect for families and friends, the open plan living room is spacious with ample comfortable seating for everyone and opens on to a seated balcony where guests can enjoy alfresco dining or an evening tipple.

The kitchen is modern and well equipped and when home-cooking is off the menu, there is a family friendly pub/restaurant within a short walk.

The master bedroom has direct access to the patio with a private hot tub, a perfect spot for a morning coffee, and an en-suite bathroom with a second door to the hall.

There are also two attractive twin bedrooms with coordinated linens and a shower room.

All bedrooms have ample storage with fitted wardrobes

Note: This property has a Good Housekeeping bond of £200.

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About the location

CALLINGTON

Tavistock 9 miles; Launceston 11.5 miles; Plymouth 14.6 miles.

Callington is a Cornish market town, rich in mining heritage and overlooked by Kit Hill, the highest point in the area, donated to the people of Cornwall by Prince Charles to celebrate the birth of Prince William. From the top of Kit Hill there are fabulous views across south-east Cornwall as far as Plymouth Sound. Callington is set in the heart of the Tamar Valley, an Area of Outstanding Natural Beauty, and offers a good selection of shops, inns and cafes, as well as being the home of Ginsters Cornish pasties. A few miles away, the quaint village of Calstock clings to the steep banks of the river Tamar and is dominated by the splendid Calstock Railway Viaduct, a giant 11-arched stone construction supporting one of Britain’s most picturesque branch lines running through the Tamar Valley. Other interesting places along the river are Cotehele, a beautiful historic house and gardens owned by the National Trust with a small quay and inn, and Morwhellam Quay, a theme park that staged a living history production for the BBC and where visitors can explore the rich mining heritage and watch blacksmiths, potters and craftsmen at work. The pannier market town of Tavistock is only nine miles from Callington and is well worth a visit on your way to a day’s walk on Dartmoor. A splendid base to explore south Cornwall and West Devon.

Note: The indoor pool and gym will be closed for maintenance from Monday 27th February and will reopen on Monday 13th March.
Note: A booking system is in operation for the swimming pools & gym. Bookings are accepted once you are onsite via reception.
Note: The basic games room is open 9am to 8pm daily, charges apply for some games.
(all of the above is susceptible to change at short notice in line with government guidelines).
Note: The pub and all facilities are closed on Christmas day.
Note: Mini convenience store is open 9am - 5pm daily.
Note: Tennis courts are open from Easter until October half term.
Note: Outdoor pool is open from mid May - mid September (weather dependent).
Note: The property is not owned or operated by the holiday park so any issues with it need to be directed to Sykes or the property housekeeper.
Note: Sorry, no washing machine in the property however, laundry service can be offered via reception at cost.
Note: Holiday park restrictions prevent workers/contractors staying on site.
Note: Dogs are welcome, however breeds listed under the Dangerous Dogs Act 1991 are not permitted.
Note: This property has a private water supply which is tested regularly.
Note: Site Gym and Pool Rules - No under 16's permitted to use the gym. Pool - under 16's must be accompanied by an adult, two children max per adult. Under 8's/Non-swimmers should always be accompanied by a competent adult in the pool. No balls except beach balls. There are no lifeguards on duty.

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Features

Reviews & Ratings

“The lodge was great in many ways.”

“We loved the stay here, the only issues that we had was that it was not totally secure so the dogs could get out if we were in the hot tub, and there was very little privacy also when in the hot tub.”

“We requested zip link to be joined this didn’t happen Found dog Pooh on the ...”

“The property was exactly as described on the website, comfortable bedrooms, good hot tub, very nice living room on the first floor, with a lovely balcony containing table and chairs.”

“The property is advertised as dog friendly however there is no secure area where the dog can sit outside.”

“Valley Lodge 31 was a great size and the bedrooms and living space were excellent.”

“Accommodation was lovely.”

“Great place to stay nice cosy accommodation ideal for get always.”

“We have just returned from the most relaxing, chilled holiday ever.”

“Lovely place that is ideally located to visit attractions.”

“This was a first holiday with my partner and our 4 teenagers.”

“The site was fabulous and the villa could be too but is in much need of refurbishment, the veranda in places has cracked decking boards which feel like they are going to go from under your feet.”

“Could do with some tlc but generally very good”

“Comfortable with nice view.”

“Just perfect.”

“The property was fine however when we booked the cottage we chose to spend well over a £100 more to have a hot tub.”

“We were a group of 4 senior, but youthful.”

“Everything was good but no Internet connection and no WiFi in home it's should have WiFi”

“The accommodation was clean and ell equipped.”

“Amazing holiday for last days of 2021.”

“It was a lovely stay with all You need for a big family.”

“The lodge was lovely.”

“Rooms were decent in regards to bed comfort, wardrobe/drawer space.”

“A lovely quiet site but also plenty for two small boys to do.”

“Had a amazing time .”

“Own transport is needed.”

“The park was lovely, tennis court, swimming pool, and play areas kept the kids entertained.”

“Really lovely clean lodge with the added bonus of the hottub .”

“Lodge was very clean and well stocked in kitchen etc only small feedback would be having WiFi this would have been helpful to be able to check weather and plan day trips etc Other than that we had a lovely holiday.”

“No apart from no wi-fi I would give this property 10/10 otherwise.”

“I was upset to have to sleep on a broken bed which caused me to have severe back pain.”

“We were not allowed into the pub and restaurant on site because we were Welsh.”

“Having travelled from Suffolk we arrived in the dark after a long journey.”

“We had a great time with my son and his wife and grandson.”

“Lovely place, very chilled site with friendly staff in both reception and the pub.”

“The accommodation was clean and had all the items required for our week long break.”

“Only point, broken outdoor furniture was still in the property on arrival !”

“The balcony furniture was broken so could not sit out as s family.”

“We had a lovely week here on holiday with 4 children and a dog.”

Summary

The property

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About the location

CALLINGTON