Valley Lodge 52

Sleeps 6
Bedrooms 3
Bathrooms 2
Pets No
View on map

Features

Hot tub
Swimming pool
Off road parking
Cot available
Highchair available
Dishwasher
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities

* Based on a combined average customer score

6 Customer Review(s)

“We had a lovely stay at lodge 52, the area is stunning with really good ...”

We had a lovely stay at lodge 52, the area is stunning with really good facilities, when we did encounter a problem the response from the lodge manager was excellent, we will hope to return in the future, thanks

We had a lovely stay at lodge 52, the area is stunning with really good facilities, when we did encounter a problem the response from the lodge manager was excellent, we will hope to return in the future, thanks

- Mr Chitty, September 2021

Thank you for your review. We would be delighted to have you to stay at our lodge in the future. Our lodge manager is excellent, you just need to ask and he will do whatever he can to put things right. Property Owner
Ms Berry July 2021

“Overall the lodge is in need of updating but we could see this from the photo when we booked, the things that would have improved are stay would be a better mattress on the double bed (it’s like sleeping on a water bed with springs sticking through) and a proper frying pan (we have bought a cheap one and left it there for any future guests who love a holiday fry up as we do) The really nice touches were the scones, clotted cream, the sweets on every bed and other little bits, although I was a little disappointed to find out that are family who booked a lodge through the site directly also got Prosecco instead of wine and some milk in the fridge as well.”

Although the maintenance staff were very accommodating it was so hot when we got there so we asked if we could get a fan and they brought one round within the hour. The WiFi was good for Cornwall which is important when wanting to keep teenagers happy on holiday. The lodge was very clean which is important in current times the only things with dust were the rusty old ornaments. Over all though this is a great location with lots to see and do we spent most day out exploring we visited Looe, Hidden valley adventure park, The lost gardens of heligan and we had a great holiday thank you!

- Ms Berry, July 2021

Thank you for your feedback. We are very pleased to hear you had a great holiday overall and that you enjoyed the location for exploring Cornwall and Devon. Things are updated every year depending on wear and tear and changing trends etc. Nothing in the lodge is particularly old. We wish to apologise about the bed. The bed and mattress were bought together just before the first lockdown, but when the owner complainedmattress it was changed again. After your review, the owner went to a different supplier and bought a different kind of mattress and has been informed it is very comfortable. If you had told the owner or my lodge manager when you were there about this and the frying pan, a replacement could have been arranged as soon as possible. Frying pans are replaced regularly. This was your experience with the fan which was brought to you within the hour. There are various cleaning companies on site, they do different welcome packs and some don't do them at all. Most guests are delighted with the packs. The metal ornaments in the bathroom have been disposed of. Thank you for pointing this out. Property Owner
Mrs Sacker May 2021

“The lodge was lovely however, a little outdated and could of done with a lick of paint and some furniture updating.”

The bed in the double room was extremely uncomfortable and made it difficult to sleep at night. The facilities in the kitchen were good, we had everything we needed when we arrived, this made cooking very easy while we stayed. During our stay (on Wednesday) an engineer had to come in and change the router for the WiFi. We didn’t have any WiFi until the Wednesday which meant we couldn’t search the internet for things to do locally. There was no signal at all until the Wednesday when it was replaced. It would have been beneficial to have had this done when the lodge is unoccupied as this disrupted our stay. The hot tub was amazing and we spent pretty much all week in there, the only downside was that the water was being emptied around 9am when we weren’t due to check out until 10am. The on sight facilities were okay however the pool side changing is unacceptable and we had to leave the pool in our wet swimming costumes, in towels due to the lack of facilities to change. Overall, lovely, quiet and peaceful location and the owners of the lodge were very helpful during our stay. They communicated with us before we arrived and we’re on hand when we needed them. Just a few things that let the lodge down but with a bit of care and attention it would be perfect.

- Mrs Sacker, May 2021

Thank you for your feedback which we welcome. The whole site has had a recent wi-fi upgrade and the engineer needed to change the router at the property after this work was completed. I am sorry if this was a disruption to you, but we aimed to minimise inconvenience by carrying out this work when you were out. The photos of the interior are accurate in showing the interior of the property. The bed was replaced last year and we are sorry if the mattress was not to you preference. The pool is operating, whilst practising social distancing which is a challenge to ensure the safety of guests during the pandemic. The new individual changing booths have been installed to avoid groups mixing in the communal changing rooms. During these Covid times, extra time is needed to change over the property for incoming guests. The hot tub, being outside, is cleaned first before the cleaners are able to access the property internally. We are pleased to hear, however, you enjoyed your holiday and look forward to welcoming you back again. Property Owner
Miss Hague September 2020

“The lodge and hot tub was fantastic.”

Lovely location. The owners were very helpful. We had everything we needed for our adventurous toddler, including a Stairgate too. Only recommendations I would give is a better frying pan as the other one doesn't sit right on the hob. Also more facilities in the lodge for recycling waste. Maybe use unused kitchen cupboard space for inside bins :-) other than that, It was great!

- Miss Hague, September 2020

Thank you for your feedback, we will give careful consideration to the points you have raised. We are glad you loved the lodge and the hot tub and look forward to seeing you again. Property Owner
Mrs Kent September 2020

“Needs to be cleaned better there was dust on furniture and in bathrooms that hadn’t been cleaned for ages and it would have been nice to see through the windows.”

other that that a very nice lodge well equipped with everything you need.

- Mrs Kent, September 2020

Thank you for taking the time to leave your feedback. We take this very seriously and apologise for the fact that our high cleaning standards fell short of expectations on this occasion. You were sent an email before your holiday asking that you report any problems immediately, as issues cannot be rectified after the event. Our housekeeper would have welcomed the opportunity to correct any cleaning issues if you had let us know at the time. Steps are being taken to ensure an extra check will take place before guests arrive. We hope that you enjoyed your holiday and stay in the lodge. Property Owner
Mr Mackie August 2020

“We booked this break before Covid-19 and I was disappointed that a refund was not an option.”

In other words our hand was forced, either go or lose our deposit. Getting in touch with your company was almost impossible during the lockdown, even via email, responses were slow or non existent. Despite this, our holiday was good, the reception lady was fantastic and the lodge was clean and comfortable. Would I use Sykes again, not sure due to the lack of lock down communication and the overiding feeling that we had no choice.

- Mr Mackie, August 2020

Thank you for your feedback, we are sorry that you experienced these issues prior to your stay. We're pleased to hear that you enjoyed your holiday at Valley Lodge 52 and hope we will be able to welcome you again in the future. Property Owner
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The property

Valley Lodge 52 is a wonderful lodge resting a few miles outside of Callington, Cornwall.

Internally, the property has been well-renovated and provides exceptional facilities and touches including the large patio doors and windows, which give an abundance of natural light throughout.

You can enjoy a relaxing evening together in the open-plan living space as a family and take advantage of the provided DVD player and bring all your favourite film classics to watch.

The kitchen area is amply-equipped with everything you will need to set you up for a weekend in the countryside, whilst the dining room is perfect for getting together over a scrumptious meal and discussing the day's activities.

The property boasts three bedrooms: one double and two twins, perfect for all types of groups wishing to stay here!

There is a family bath and shower room to support, boasting high-quality fixtures and fittings for your ultimate comfort.

In the summer, take a snack or a refreshing drink out to the balcony areas and simply let the astounding countryside scenery soak in.

Explore the nearby Tamar Valley AONB, boasting a plethora of countryside trails for walking and cycling opportunities.

Or travel towards the historic Cotehele Tudor house, a National Trust property set in stunning landscaped gardens.

Kit Hill is the perfect stop for taking your dogs on a long walks and exploring this picturesque country area.

Return to Valley Lodge for a relaxing break to the heart of the countryside.

Summary

Three bedrooms: 1 x double with balcony and access to Jack-and-Jill bathroom and 2 x twin
Bathroom with bath, shower over, basin and WC
Shower room with shower, basin and WC
First floor: Open-plan living room with a kitchen, dining and sitting area with balcony.
Electric heating
Electric oven and hob, microwave, fridge, dishwasher, TV, DVD player and WiFi
Fuel and power inc. in rent
Bed linen and towels inc. in rent
Cot and highchair available on request
Allocated parking for 1 car
Patio area with garden furniture and hot tub
Two decking balconies, one with furniture and one with hot tub
On-site shop and pub 10 minute walk
Sorry, no smoking
Shop 3.8 miles and pub 1.3 miles
Note: This property has a private water supply which is tested regularly
Note: Seasonal opening times may apply to all facilities
Note: Outdoor pool is open from mid May - mid September (weather dependant)

Note: This property has a Good Housekeeping bond of £100.

About the location

CALLINGTON

Tavistock 9 miles; Launceston 11.5 miles, Plymouth 14.6 miles.

Callington is a Cornish market town, rich in mining heritage and overlooked by Kit Hill, the highest point in the area, donated to the people of Cornwall by Prince Charles to celebrate the birth of Prince William. From the top of Kit Hill there are fabulous views across south-east Cornwall as far as Plymouth Sound. Callington is set in the heart of the Tamar Valley, an Area of Outstanding Natural Beauty, and offers a good selection of shops, inns and cafes, as well as being the home of Ginsters Cornish pasties. A few miles away, the quaint village of Calstock clings to the steep banks of the river Tamar and is dominated by the splendid Calstock Railway Viaduct, a giant 11-arched stone construction supporting one of Britain’s most picturesque branch lines running through the Tamar Valley. Other interesting places along the river are Cotehele, a beautiful historic house and gardens owned by the National Trust with a small quay and inn, and Morwhellam Quay, a theme park that staged a living history production for the BBC and where visitors can explore the rich mining heritage and watch blacksmiths, potters and craftsmen at work. The pannier market town of Tavistock is only nine miles from Callington and is well worth a visit on your way to a day’s walk on Dartmoor. A splendid base to explore south Cornwall and West Devon.

Note: Based on the current government roadmap, site facilities will open on the 12th April 2021, however, you will need to book the pool and gym in advance - opening times between 9am - 7pm. The games room is likely to remain closed until June 2021. The pub will reopen fully on the 17th May 2021, it may open for outside service/takeaway from the 12th April 2021 but is yet to be confirmed.

(all of the above is susceptible to change at short notice in line with government guidelines).

Note: The pub and all facilities are closed on Christmas day.

Note: Mini convenience store is open 9am - 5pm daily.

Note: Tennis courts are open from Easter until October half term.

Note: Outdoor pool is open from mid May - mid September (weather dependant).

Note: Holiday park restrictions prevent workers/contractors staying on site.

Note: Dogs are welcome, however breeds listed under the Dangerous Dogs Act 1991 are not permitted.

Note: This property has a private water supply which is tested regularly.

Note: Site Gym and Pool Rules - No under 16's permitted to use the gym. Pool - under 16's must be accompanied by an adult, two children max per adult. Under 8's/Non-swimmers should always be accompanied by a competent adult in the pool. There are no lifeguards on duty.

Valley Lodge 52

Callington, Cornwall (Ref. 1010771)

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Features

Reviews & Ratings

“We had a lovely stay at lodge 52, the area is stunning with really good ...”

“The lodge was lovely however, a little outdated and could of done with a lick of paint and some furniture updating.”

“The lodge and hot tub was fantastic.”

“Needs to be cleaned better there was dust on furniture and in bathrooms that hadn’t been cleaned for ages and it would have been nice to see through the windows.”

“We booked this break before Covid-19 and I was disappointed that a refund was not an option.”

The property

Summary

About the location

CALLINGTON