“Property was not cleaned very well, smell of sewage, broken bin, no welcome pack (despite picture of one in property details) no fire starter pack (again mentioned in details) no robes (mentioned in details) no visitor info (walking routes etc) bathroom window broken deliberately in case electric lock failed!”
!? Not very reassuring especially when we had laptops and valuables and it was a single storey lodge! Dodgy dusty fake plants, one of which still had tinsel on it from Christmas! States that it is on a golf course, however that closed a few years ago and the grounds seem to have gone to ruin now. Garden furniture was covered in rust, weeds around the lodge and untidy grounds. Complained on arrival about the bin, cleaning and lack of starter pack for fire as was freezing when we first got in. We ...
!? Not very reassuring especially when we had laptops and valuables and it was a single storey lodge! Dodgy dusty fake plants, one of which still had tinsel on it from Christmas! States that it is on a golf course, however that closed a few years ago and the grounds seem to have gone to ruin now. Garden furniture was covered in rust, weeds around the lodge and untidy grounds. Complained on arrival about the bin, cleaning and lack of starter pack for fire as was freezing when we first got in. We were promised it would be recleaned, which never happened. They did replace the bin and fix broken window after we insisted that it needed to be and gave us the fire starter pack right in time for the warmer weather. Shame as property has potential, just seems like people just want to charge overinflated prices and not invest in good maintenance. With the lovely weather it would have been nice to have sat outside, but did not want my clothes ruined by rust stains! Feel very ripped off and would never return here or book with Sykes.