“Our stay at Wild Acres was a blend of beautiful moments and significant disappointments.”
While the property itself is situated in a fantastic location, certain factors dampened our overall experience, some of which seemed easily avoidable.
On a positive note, Wild Acres boasts a great location that made our stay memorable. We appreciated the efforts made by our hosts to rectify issues as they arose, demonstrating their dedication to creating a pleasant experience for us.
However, our arrival was marked by the absence of a number of amenities that were promised in the listing (and I notice that the listing has not been amended since). It was disheartening, to say the least, as we had specifically chosen this holiday home for a special family celebration. The most striking discrepancy was the external kitchen - while the listing explicitly mentioned a sink, fridge, dishwasher, and barbecue, we found only a sink on our arrival. The hosts did provide disposable BBQs later, but the missed opportunity to cook outdoors and enjoy the stunning terrace view over our first two days was a disappointment.
Further, the shortage of an outside fridge was exacerbated by the inadequate size and missing shelves of the inside fridge, which limited our capacity to store our cold items effectively.
Apart from this, there were minor frustrations such as an unexpected shortage of wine glasses - for a five-bedroom house, it's quite odd to initially only provide five wine glasses. Even though more were delivered later, it would have been preferable to have the appropriate amount from the beginning. Additionally, our request for a stair gate, made prior to our arrival, was unfulfilled. We also encountered maintenance issues such as a broken plug and lock in the bathrooms - issues that were rectified later, but marred our initial experience.
Overall, we had a great time at the property but felt that we did not get what we had paid for.
