16 Ocean Heights

Rating
Sleeps 6
Bedrooms 3
Bathrooms 2
Pets Yes
View on map

Features

Off road parking
Ground floor accommodation
Garden / Patio
Pub/shop < 1 mile
Washing machine
Dishwasher
Seaside
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities

* Based on a combined average customer score

19 Customer Review(s)

“A lovely modern house close to the centre of Newquay, very clean and well equipped.”

Parking for 2 cars and dog friendly are a big plus. The only feedback I could give is that there is not really enough seating in the living room for a 6 person property (and 2 of our party are children) and that it would have been better for us if there was a cot and high chair available for use, other than that the stay would have been 10/10

Parking for 2 cars and dog friendly are a big plus. The only feedback I could give is that there is not really enough seating in the living room for a 6 person property (and 2 of our party are children) and that it would have been better for us if there was a cot and high chair available for use, other than that the stay would have been 10/10

- Mrs Abernethy, July 2021
Ms Ward June 2021

“Enjoyed a really lovely stay at 16 Ocean Heights which was an excellent base for our holiday and was finished to a high standard.”

The property had everything that we could have needed and we would definitely book again. The beds were very comfortable and the general standard of finish exceeded our expectations - would recommend!

- Ms Ward, June 2021
Ms Illingworth April 2021

“16 Ocean Heights was a great place for our holiday to explore Cornwall from.”

In a quiet residential area one street back from Tolcarne beach, and a short walk to the centre of Newquay. Although there are building works behind the property (that Sykes let us know about the day before we travelled) we were not effected by them at all. Very comfortable bed, great en suite to master bedroom, well equipped kitchen etc. Ideal and would recommend.

- Ms Illingworth, April 2021
Mr Brownett September 2020

“Beautiful house, great location however it is in desperate need of deep clean.”

Surface cleaned and bedding and bathrooms spotless as were the towels but the standard of deep cleaning poor. Lots of clutter on the window sills that you could write your name in the dust. Windows needed cleaning the coffee table shelf was sticky and grimy. The Hoover didn’t work (we fixed it and emptied it - you’re welcome) skirting boards and stair carpets filthy as was the stair hand rail (no Covid cleaning here where everyone puts their hands.) Inside of the freezer dirty and inside of the cupboards were dirty. Garden requires a tidy up and the patio areas sweeping due to food being left on the floor from previous dogs staying. Sofa, chair and foot stool badly stained. This was a lovely place to stay and with an expert deep clean once a month it would be a pleasure to stay here.

- Mr Brownett, September 2020

Thank you for your feedback. We are sorry to hear that you felt the deep cleaning was not up to scratch. We would have loved the opportunity to have rectified any issues for you during your stay if we were notified. We are currently in the process of touching up the property and giving it a little TLC whilst we have the opportunity during lock-down and will undergo a deep cleaning before re-opening. Again, we are sorry if your stay was not as expected and we thank you for your valuable feedback. Owner relations
Mrs Mcgrath August 2020

“Very convenient & quiet location.”

- Mrs Mcgrath, August 2020
Mr Miller August 2020

“When we arrived at the property and attempted to retrieve the property key, from the keysafe, the code for the keysafe did not open the keysafe, even though the code was emailed to me on two separate ocashons from sykescottages, after several phone calls we were given the correct code to gain entry, I must say that when trying to contact Sykes Cottages regarding the keycode, we were answered by a messaging service, not what we needed after an eight hour journey stuck on the doorstep of our rental property costing us £2000 a week.”

On entering the property we found that the shower was in need of cleaning before it could be used, (black gunge contaminating the bottom door seal ) cleaned by my wife, the sink in the bathroom was blocked, and water would not empty, I did report it, and a plumber did attend the property, the blockage was rectified but blocked again two days later. We were not informed at anytime by Sykes Cottages that mager demolition workers were being carried out onley yards from the property, for the duration of our stay, causing excessive noise from 8am to 5 pm, this was due to the demolition of the Cliffdene Hotel. We booked with Sykes Cottages to obtain quality accommodation for our family holiday, but have been disappointed on this occasion.

- Mr Miller, August 2020
Miss Brundell August 2020

“The house was in a perfect location, close to the beach and shops.”

It offered spacious accommodation, and would recommend it to others. My only negative was it wasn’t very clean, lots of dog hairs, I had to hoover and mop the floors upon arrival to try and get rid of the hair.

- Miss Brundell, August 2020
Durkin July 2020

“Called the office on the first day of the holiday and left a message with contact details but money returned my call for the whole week we were there.”

The front 2 rings on the job did not work, which I would have reported if some one had returned my call. Georgia (I believe it was) who I managed to contact on the mobile contact was extremely helpful when I called her about my concerns regarding the cleanliness of the apartment.

- Durkin, July 2020
Miss Knight July 2020

“The reason for my feedback is more for whoever is responsible for the security and garden than the actual cottage itself which inside was beautiful, we had a minor issue on arrival with being given the wrong key code to collect keys for which I had to contact a lovely lady who gave us the correct code, which again wasn’t an issue, but for a property that is supposed to be dog and child friendly, the back gate was unsecured and the latch was broken so we had to go to a hardware shop and put on a lock that was a couple of quid that made the back gate secure which the owner could of easily done their self which I knew I would of had this of been my property, there was also advertised a shed for surf storage, the shed had no lock whatsoever and with the back gate also being broken and unsecured, expensive equipment could of easily of been stolen.”

The shed was full of rubbish and the garden was literally like a jungle full with weeds, for the sake of my dogs, children and to enjoy our time in the property i weeded the garden myself filling 2 full bin bags which took me around 40 minutes, again, something the owner could of done their self, weeding a patioed garden isn’t a hard job to maintain, every other cottage had beautiful gardens which were clean and looked after, ours was an eye sore. I’ve taken pictures of the gate and the state of the garden before and after if anyone would like these forwarded on, I hope who ever was responsible for these issues appreciates the time and cost to us that this took to rectify for future families to enjoy more than we did. Can’t fault the cottage inside as it was lovely and clean, it’s just a shame the same couldn’t be said for the garden.

- Miss Knight, July 2020
Miss Mahar September 2019

“Lovely clean place had everything we needed and a great location so close to the beech lots of nice walks”

- Miss Mahar, September 2019
Mrs Townsend September 2019

“We had a lovely holiday staying at Ocean Heights and were very relieved that most of the problems mentioned by previous holidaymakers had been sorted out.”

A few more things had been added to the kitchen equipment and we managed to cook a few meals for six adults with what was available , although the front two rings of the induction hob didn't appear to be working. The house is a modern three storey town house on a quiet street with parking for two cars right up to the front door which was really helpful. Five minutes away you have a Tesco express supermarket and ten minutes walk takes you to Newquay main street with shops and eating places , also there is an Aldi and Asda supermarket. The beach is round the corner and across the road , most of the beaches have steps or steep slopes leading down to them but are well worth the effort ! There is a lovely park ten minutes walk away with cafe and Ice cream shop and Newquay zoo opposite. Outside of Newquay there are fabulous places to visit and there are lots of leaflets in the property with information on places of interest. We found the house to have nice furniture and pictures throughout and bedding and towels and bathrooms clean. It is however worth saying for future holidaymakers that the water pressure on the top floor bathroom is extremely poor if there is water being used elsewhere in the property , the shower flashes LP and goes cold and when it comes back on it is very hot until it regulates itself. Also there is no information or instructions for the cooker , microwave , dishwasher etc . which is unusual , just some brief info on the induction hob. No mention of bin collection day which we discovered to be Monday and put the bin to the kerb edge , no sign of a recycling bin or collection points which is a shame in an age where we are all supposed to be doing our bit for the environment. Also this property has nothing left over in the cupboards , often in our experience in past properties there will be things like condiments left in cupboards and washing up liquid and soap powder maybe left under the sink so you do need to nip round the corner to get in some provisions.All in all this is a lovely property in a good location and hopefully the owner will keep up to the maintenance of it now previous issues have more or less been rectified.

- Mrs Townsend, September 2019
Dr Kerry July 2019

“Good points: Location, parking, comfy beds.”

Negatives: Property advertised as suitable for 6 people. Lounge seating only for 3, luckily the weather was fantastic. Very basic equipment in kitchen. Curtain rail almost falling off bedroom wall - evidence of a recent botch "repair". Marketed as two bathrooms but the water pressure was so poor, despite this being a new-build modern property, that only one person could shower at a time. Dishwasher broken (needed heating element replacing) and obviously hadn't been checked for a long time, as it smelled bad and had mildew all over the cutlery rack. Property management company were responsive, but only the curtain rail could be fixed during our time in the property. I've been in much better, similarly located properties, during summer, that cost less. Very unhappy about the premium we paid for a so called 5* property.

- Dr Kerry, July 2019

Thank you for taking the time to complete our feedback form - this is the most valuable form of feedback we could ask for and we are constantly using this to improve on our service. I can advise that in your case, the main issues were from previous tennants and since then all of the features deemed 'broken' have been fixed. If you would like to discuss this further, please advise our customer relations team - 01244 345 700 (option 1, option 3) Owner relations
Mrs Gilbank June 2019

“Beautiful house in the perfect location.”

In walking distance of 5 different beaches and all of Newquay town centre. We really did have a great holiday and would stay again based on location and size of the property. The only thing that we were not over happy with was the cleanliness and a few maintenance issues Cleanliness - Toilet had not been cleaned properly with dirt along the back of the seat -we could see thick black dust behind the tv -soap scum on the top of the shower unit - kitchen cupboards dirty inside, lump of fat in one - Dust In draws in bedroom - patio area needed a sweep and a wash down. Stains on the floor from previous stays. - patio door and step covered in dirt and cob webs. Maintenance - Handle on down stairs toilet falling off - curtain pole in second floor front bedroom is coming away from the wall - Tile cracked as you walk into bathroom on second floor - planted area in back patio full of weeds, looks untidy and poorly presented - mugs in the kitchen all chipped - House accommodates 6 adults but only has 1 pan and 1 frying pan. Hard to cook for 6 people with just those. Needs a few more. - Toilets don’t have a nice smell in them. An air freshener would not go a miss in the bathrooms.! The house just needs some fine tuning In my opinion and the issues could be ironed out very quickly.

- Mrs Gilbank, June 2019
Mr Weedon May 2019

“Great location .”

..3 toilets was a massive help with 5 adults staying there...only problem we had was only having 1key apart from that it was brill

- Mr Weedon, May 2019
Mr Drane May 2019

“Newquay was a great base to explore Cornwall.”

Property is located on outskirts of town and a short walk to beach and a couple of good eating places.

- Mr Drane, May 2019
Mr Minckley June 2018

“Would just like to say a big thank you to flint property management, for sorting a problem we had.”

.. super fast response

- Mr Minckley, June 2018
Mr Kenney June 2018

“Perfect in every single way”

- Mr Kenney, June 2018
Mrs Farmer May 2018

“The house was beautiful - the beds were extremely comfortable and made our stay in Cornwall enjoyable.”

Loved the ensuite bedroom that felt very contained to the rest of the house. A very nice personal touch of sachets of coffee, biscuits etc which we found on arrival was much appreciated. There was everything provided even 2 tea towels and found compared to other holiday accommodation that the thought that had gone into what they provided was excellent. Would certainly recommend this house to others who planned a trip to Cornwall.

- Mrs Farmer, May 2018
Mrs Pitman June 2017

“Excellent dog friendly property for those that like a bit of luxury but still want to take their dogs on holiday”

- Mrs Pitman, June 2017
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The property

Set within a quiet residential area, yet within walking distance of the bustling town centre and sandy beaches of Newquay, is 16 Ocean Heights.

This fabulous townhouse is set over three floors, with private parking for two cars and a quality feel throughout.

Enter through the hallway and straight into the extended open-plan living room, with a sleek kitchen boasting a glossy, monochrome finish.

Cook up a tasty meal and get together around the dining table, discussing tales of the day's events.

Coastal colour schemes and canvas pictures on the walls will uplift your mood as you curl up in the armchair or relax on the sofa in front of the TV.

A warm summer's day will have you throwing open the patio doors, allowing a gentle breeze to drift through.

Choose from three tastefully furnished bedrooms; a double and a twin accompany a luxurious bathroom, while the king-size double boasts an en-suite.

Outside, the tiered garden boasts a quiet spot to sit with your favourite book and glass of something chilled.

You are spoilt for beaches to stroll, with plenty of opportunity to surf and even try out some new watersports.

Browse the shops, dine at local restaurants and explore the many attractions on offer; there is the zoo and sealife centre as well as the Golf club.

Tour this beautiful region to find the characterful Lost gardens of Heligan, a family day out at the Eden Project and further afield, the charming town of St.Ives.

You have all you could need for a refreshing break in a glorious part of Cornwall.

Summary

Over three floors
Three bedrooms: 1 x second floor king-size double with en-suite shower, basin and WC, 1 x double, 1 x twin
Bathroom with bath, hand held shower, basin and WC
Ground floor WC and basin
Open plan living area with kitchen, dining area and sitting area
Gas central heating
Electric oven and hob, microwave, fridge, freezer, washer/dryer, dishwasher, TV with Freeview, DVD, WiFi, selection of books, games and DVDSs
Fuel and power inc. in rent
Bed linen and towels inc. in rent
Off-road parking for 2 cars
Storage shed for surfboards and equipment
Enclosed garden with patio
Two well-behaved pets welcome
Sorry, no smoking
Shop, pub and beach 5 mins walk. Please NOTE: There are building works at the rear of property with complete new builds 100 yards approximately from the property and will be until December 2021.

About the location

NEWQUAY

Holywell 6 miles; Perranporth 8.5 miles; Truro 14 miles; Padstow 14 miles.

Newquay is the home of the UK’s surf scene, boasting three major beaches, the National Surf Centre and an endless supply of rolling surf, making it a watersports paradise. The town, with its zoo, sea life centre and varied selection of restaurants and pubs, also promises a holiday to remember. For avid walkers, the South West Coast Path passes in both directions along a stunning coastline of high cliffs, hidden coves and yet more beaches. The quaint harbour and fishing village of Padstow is just 14 miles away, while Truro, with its museums, cathedral, restaurants and cobbled streets, as well as the Eden Project, can be reached within 30 minutes. Picturesque St Ives and the Tate St Ives gallery is under an hour's drive or a train ride away. In fact, because nothing in Cornwall is far from Newquay, it’s the perfect touring base.

There are building works at the rear of property with complete new builds 100 yards approximately from the property and will be until December 2021.

This property offers the following short breaks:

Winter
Off-season
Last minute
Christmas

16 Ocean Heights

Newquay, Cornwall (Ref. 950015)

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Features

Reviews & Ratings

“A lovely modern house close to the centre of Newquay, very clean and well equipped.”

“Enjoyed a really lovely stay at 16 Ocean Heights which was an excellent base for our holiday and was finished to a high standard.”

“16 Ocean Heights was a great place for our holiday to explore Cornwall from.”

“Beautiful house, great location however it is in desperate need of deep clean.”

“Very convenient & quiet location.”

“The house was in a perfect location, close to the beach and shops.”

“Called the office on the first day of the holiday and left a message with contact details but money returned my call for the whole week we were there.”

“Lovely clean place had everything we needed and a great location so close to the beech lots of nice walks”

“We had a lovely holiday staying at Ocean Heights and were very relieved that most of the problems mentioned by previous holidaymakers had been sorted out.”

“Good points: Location, parking, comfy beds.”

“Beautiful house in the perfect location.”

“Great location .”

“Newquay was a great base to explore Cornwall.”

“Would just like to say a big thank you to flint property management, for sorting a problem we had.”

“Perfect in every single way”

“The house was beautiful - the beds were extremely comfortable and made our stay in Cornwall enjoyable.”

“Excellent dog friendly property for those that like a bit of luxury but still want to take their dogs on holiday”

The property

Summary

About the location

NEWQUAY