“Lovely accommodation very clean which met all our expectations.”
A couple of issues that need to be addressed, there is a need for additional knives and forks - only 4 available.
Property was very cold when we arrived, economy 7 heating had not been turned on the day before to allow the storage heaters to charge up. This heating takes 24 hrs to get warm . Portable electric Convector heater had been hidden in the understand cupboard and was only found 2 days later. It would have been helpful if this had been put out and plugged in to provide some heating for our arrival. This is needed in the winter months to provide a warm welcome.
One of the 2 storage heaters in the living area is disconnected so the remaining heater is insufficient for such a large room.
These issues would not put us of from a return visit and look forward to a revisit in the summer of 2022.
Thank you for your feedback, this is greatly appreciated. All points raised will be addressed for future comfort for our guests. Unfortunately, we have had to disconnect one of the heaters in the living room as it is so close to one of the sofas which is why we have provided a free-standing heater for additional warmth. I am pleased you enjoyed the rest of your stay and look forward to welcoming you again in the future. Property Owner