Tre Pol Pen

Rating
Sleeps 4
Bedrooms 2
Bathrooms 1
Pets Yes
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Features

Off road parking
Ground floor accommodation
Ground floor bedroom
Garden / Patio
Cot available
Highchair available
Pub/shop < 1 mile
Washing machine
Dishwasher
Seaside
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities

* Based on a combined average customer score

6 Customer Review(s)

“This accommodation was very clean and is situated in a very pleasantly landscaped village.”

On arrival, it actually exceeded expectations but unfortunately the oven stopped working after 3 days (and the cooker itself lacked an instruction booklet which meant that the controls were difficult to interpret). Also, it was impossible to control the heaters in each room meaning that their output could not be increased, nor the timing set to our requirements. ...

On arrival, it actually exceeded expectations but unfortunately the oven stopped working after 3 days (and the cooker itself lacked an instruction booklet which meant that the controls were difficult to interpret). Also, it was impossible to control the heaters in each room meaning that their output could not be increased, nor the timing set to our requirements. Aside from the non-working oven, the property would benefit from a comprehensive guide to all appliances plus information on local amenities beyond the village itself.

- Mr Brough, October 2020
Mr Gilliam October 2020

“"Instructions" book contained nothing apart from guides to appliances, some of which did not exist.”

No "welcome" letter, no guides to the area, etc. Only letter was from cleaners telling us what to do regards bedding and towels. TV in lounge would not work at all, one in bedroom only worked after we installed new batteries in remote. Kitchen drawer contained 3 bottle openers, but no veg peeler! Loose slab outside conservatory door is a real trip hazard, and needs immediate attention. Toilet brush was disgustingly filthy, container rusted, and needs replacing.

- Mr Gilliam, October 2020
Mr Bailey September 2020

“Some areas were not very clean, such as between the wardrobe and the dressing table, bathroom behind sink, etc.”

Other than that, we had a lovely time and will go again (as we have been several times previously). The food in the clubhouse was very good.

- Mr Bailey, September 2020
Mr Cropper August 2020

“I met the owners who were lovely as they needed to replace the sofas during my stay and I kindly obliged to accommodate this but Sykes have left a bitter taste.”

Despite being constantly informed prior to my stay that there were extra cleaning measures in place to ensure our abode was fit for our stay in this new world of COVID19 that we find ourselves having to live in, and on entering the property there were information leaflets once again informing us of the additional cleaning that the location had undergone. I was quite frankly appalled by the cleanliness of the Tre Pol Pen cottage. There were also many maintenance issues. I raised these cleaning and maintenance issues as a concern only to find myself as the go between of the property management company and maintenance and cleaning. I took it upon my self to clean the place from top to bottom and I also informed the management company that it was unfair that my holiday was being impacted, they agreed and confirmed that suitable recompense would be addressed at a later date so as not to impact on my holiday any further than it had already done so. As such, on returning home, I contacted the management company once again as they had not followed up with anything only to receive quite a rude dismissive email claiming that they had done everything they could and that the cleanliness issues would also have been addressed had I let them in, as stated earlier, and as I stated to them at the time, I took it upon myself to clean so when they did turn up there wasn't any need to let more people in to the small dwelling in close proximity of my family to clean what should have already been cleaned prior to my arrival. General maintenance issues: 1: Microwave needed replacing it was disgusting - rusted door, rusted chassis, rusted internally and the internal covering had bubbled and popped in some places. 2: Plug chain broken on bathroom sink which made removal of plug difficult when my boys washed their hands, more so now due to covid so this is important not trivial. 3: Light bulb missing from hallway 4: Light bulb missing from kitchen 5: Shower riser rail coming away from the wall 6: Chair missing its seat (They stated in the response email "the chair was not intended for use at all and they had left it outside under a cover to make sure it was not used." The chair was under the dining table minus its seat, not outside and not under a cover. 7: Broken under sink bin made it unusable General cleanliness issues: (the flyer in the dwelling cited "special cleaning measures had been undertaken", Sykes communications prior to our arrival via emails also stated this. This is clearly not the case. 1: Microwave - probably should be condemned - Rusted door, rusted rear and rust around the oven opening 2: Dishwasher top had dried spillages 3: Dishwasher base was covered in dirt 4: Dead flies, dog hairs and cobwebs littered the conservatory 5: The conservatory furniture was covered in what looked like dog hairs 6: Splashes of I don't know what stained the skirting below the sink in the 1st bedroom 7: Dog hairs all around the skirting in the lounge 8: Dirt piled on cabinet door hinges 9: Dirt clumped beneath the drawer cabinet in the 2nd bedroom 10: Cheese grater encrusted with dried cheese 11: Dirty kitchen utensils 12: Dirt in the folds of the foldable sofa

- Mr Cropper, August 2020

Thank you for your comments. A re-clean of the property was arranged for during your stay but the housekeepers were refused entry to the property, so unable to rectify any issues. The maintenance issues were promptly dealt with by the onsite maintenance man, other than the patio doors which require a specialist. A new sofa and sofa bed were delivered to the property during your stay. The chair without the seat pad had been stored in the conservatory under a cover out of the way, so that it wouldn't be used. Owner relations
Mr Plumridge January 2020

“This is a great holiday bungalow on a beautifully landscaped site, it is also in a great location for the local beaches of Falmouth and for exploring the Lizard.”

We found the bed to be very comfy, however, we did find the sofas very uncomfortable. The bungalow was very clean and well equipped and overall we enjoyed our two week stay.

- Mr Plumridge, January 2020
Mrs Miles December 2019

“Beautiful quiet spot.”

Very clean. Well presented with good design. Will look forward to using it again. Excellent

- Mrs Miles, December 2019
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The property

Approached by a pathway next to the stream, Tre Pol Pen has a really homely feel once inside.

The lovely open plan living space has French windows opening to a conservatory with cream wicker sofas, perfect for relaxing on after a hard day at the beach.

The well equipped kitchen has ample working space and there are two bedrooms, a twin off the living area and a double at the front which overlooks the stream.

There is a terrace at the rear of the property which is equipped with a picnic bench and there is an allocated parking space nearby plus visitor parking.

Set on the far edge of the Village, Tre Pol Pen enjoys access from the winding lanes which lead in from the Swanpool beach road.

Whilst just a short stroll from the centre of the village, this spot seems to retain an air of tranquility, being beautifully planted, guests will enjoy seasonal highlights all year round.

Spring daffodils, summer ferns, rhododendrons and autumnal oaks are fastidiously managed and make up just part of the award winning flora and foliage displays in the grounds.

From the cottage you will enjoy easy access to the Splash Pool after a work-out in the Gym, look no further.

Drawn to the Village because of the close proximity to local beaches, guests can take a fifteen minute walk along the pretty country lanes to arrive at Swanpool beach.

Here you will find a sandy, sheltered cove that is popular amongst families.

If you fancy lunch or dinner with a sea view we can thoroughly recommend Indaba serving delicious local fayre, and there are several other reputable cafes and eateries in the area.

Just as convenient is the slightly quieter cove at Maenporth, again the perfect spot in which to spend a day on the beach but close enough to pop to for a couple of hours and an invigorating swim.

North Helford and Falmouth are perhaps the quintessential Cornish visitor destinations; a mix of beach, creek and woodland serve some of our most interesting and historic villages and towns.

Falmouth itself is home to the National Maritime Museum, visitors will enjoy an amble through the narrow streets and possibly a boat trip across the River Fal or up the Truro River.

The Village of Gardens, Pendra Loweth is a village of purpose built and privately owned self-catering holiday cottages.

Situated in the beautiful and peaceful valley leading down to Maenporth Beach, Falmouth.

With onsite facilities including tennis courts, children's outdoor play area and an indoor plunge pool (seasonal opening hours).

Summary

All on one level
Two bedrooms: 1 x double, 1 x twin
Bathroom with bath, shower over, basin and WC
Open plan living area with kitchen and sitting area
Dining/conservatory
Shared use of indoor plunge pool and gardens.
Electric heating
Electric oven and hob, microwave, fridge, washing machine, slimline dishwasher, TV, DVD, WiFi
Fuel and power inc. in rent
Bed linen and towels inc. in rent
Cot and highchair available
Off-road allocated parking for 1 car plus visitors parking
Open patio area with garden furniture and shared lawn garden
Up to two pets welcome
Sorry, no smoking
Shop and pub 1 mile
Beach 1 mile

Note: This property has a Good Housekeeping bond of £150.

About the location

FALMOUTH

Mabe 3 miles; Penryn 2 miles; Truro 11 miles.

Falmouth, with its magnificent natural harbour (the third largest in the world), winding streets and beaches, will keep you occupied for hours. The town's old harbour-side pubs, excellent shopping, art gallery and stunning National Maritime Museum simply complete the picture. Pendennis Castle, built by Henry VIII, is Falmouth's most popular attraction, sited on its own peninsula with superb panoramic sea views. Across from Falmouth harbour is the beautiful town of St Mawes, surrounded by the rocky coves, sandy beaches and lush green countryside of the Roseland Peninsula. Go there by car (15 miles) or take the passenger ferry from Falmouth (15 minutes). For nature lovers there is the Swanpool Nature Reserve, a lagoon and site of special scientific interest teeming with a variety of wildlife. Falmouth offers such a rich variety of landscape and attractions for people of all ages, it is sure to tempt you back time and again.

Note: Sorry, no signwritten vans or commercial vehicles are permitted at Pendra Loweth, Village of Gardens resort. Note: Seasonal opening times apply to facilities. Note:On site laundry facilities
Note: Bookings for any other reason than holiday/leisure are not permitted on this site
Note: Check in time for this property is 4pm.
Note: Due to the Covid-19 pandemic, the gym and plunge pool will be closed. Re-opening currently planned for Easter 2021

This property offers the following short breaks:

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Christmas

Tre Pol Pen

Falmouth, Cornwall (Ref. 960029)

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Features

Reviews & Ratings

“This accommodation was very clean and is situated in a very pleasantly landscaped village.”

“"Instructions" book contained nothing apart from guides to appliances, some of which did not exist.”

“Some areas were not very clean, such as between the wardrobe and the dressing table, bathroom behind sink, etc.”

“I met the owners who were lovely as they needed to replace the sofas during my stay and I kindly obliged to accommodate this but Sykes have left a bitter taste.”

“This is a great holiday bungalow on a beautifully landscaped site, it is also in a great location for the local beaches of Falmouth and for exploring the Lizard.”

“Beautiful quiet spot.”

The property

Summary

About the location

FALMOUTH