“This is meant to help not to moan.”
The sofa needs changing, the shower head and cable are filthy, the tall glasses are past being dish-washed and one of them was being used for flowers? The only major inconvenience was one set of keys and a key box. 2 sets are a must really.
We did though enjoy our stay.
We are so pleased you enjoyed your stay and thank you for your feedback. We are surprised at the comment regarding the shower as our Housekeeper always cleans to a very high standard. We have however passed on your comments and for your information, our plans were to completely renovate the bathroom this Winter and this will actually be taking place in November. The glasses were only purchased in August so we are disappointed to hear they are not looking their best and sadly, we were asked to remove the jug (for flowers) as part of the Covid-19 process. With regards to the additional key set, we are advised that the provision of one key set is normal. Your comment regarding the sofa is unclear. We will be visiting the property in the coming weeks and will look at each of the points you have raised. Thank you again for your comments - we can only improve if we receive the personal insight from you, our valued guests. Owner relations