“Shower needs updating, pipes are noisy at night.”
Some jets don’t work in hot tub. Bathrooms are very small,struggled to put toiletries in there. It was clean and fairly spacious. We were also inconvenienced as we didn’t have a dining table due to previous holiday people breaking it. WiFi isn’t very strong upstairs.
Some jets don’t work in hot tub. Bathrooms are very small,struggled to put toiletries in there. It was clean and fairly spacious. We were also inconvenienced as we didn’t have a dining table due to previous holiday people breaking it. WiFi isn’t very strong upstairs.
- Mrs Bourne, October 2020
Thanks for your feedback and we are pleased you found it clean and spacious. We are always happy to receive comments where we can improve something but we were not aware of any issue regarding the shower, hot tub jet or pipes at the time- we have not received any comments via feedback re the issues you mentioned since this, but we will of course investigate and do all we can to remedy where necessary. We do have a hot tub maintenance resource and we would have been more than happy to have this looked at during your stay. Sykes has a dedicated helpline for guests at the property and we also give out our contact details pre arrival and in the welcome folder at the property - we're sorry we weren't given the opportunity to help you at the time. Apologies regarding the dining table due to some recent damage, we ordered another table immediately but due to the current covid situation the delivery was longer than we hoped for – I can confirm that the new dining table is now in place. Wifi can be occasionally intermittent due to atmospheric pressure as the site is in the countryside, however we hope that the rural surroundings, tranquility and location make up for that. Owner relations