“We were very disappointed with this dark dingy and scruffy cottage.”
It was due partly to its location, down a long unmade road, with o outside lighting at all. The house was seemingly in a scrapyard, surrounded by dilapidated, dangerous buildings, full of abandoned broken farm equipment and falling debris. These blocked the sea view. Indoors there was mould and rot in the bathroom skirting and pipework. The cooker was old and needed updating, and the hood was sticky with old grease, unpleasant to touch, and didn't work. The front door had no mat to the dirt yard, (hard to keep floor clean, just a broken brush and dustpan standing next to the open shelf cutlery area).
The cottage was full of random fusty old ornaments crowding the shelves and storage areas with no other space to put things. The dark lounge had uncomfortable small sofas, and stank of mould.
The towels provided had a fetid smell of mould. We didn't use them but the representative, Amber, brought some fresh ones. She also got the shaver light replaced during our holiday.
Luckily we were able to go out each day on walks, and eat out sometimes, so avoiding too long in the fusty atmosphere. What a good job we had the Cornish coast to escape to. But it has detracted from our experience and I would not trust Sykes Cottages again.
- Margaret, September 2024
Mrs Thomas
Many thanks for your feedback it is appreciated so we can improve!
Unfortunately the property is located on a working farm therefore the site of the farm buildings etc is something that is out of my control, but they are not in the vicinity of the cottage and therefore am confident that no issues would occur to anyone staying at the cottage.
I’m terribly disappointed with this review as I believe that I was wholly attentive throughout your stay and tried to keep you abreast of the situations to the best of my ability, whilst feeling personally threatened and character questioned.
Thank you and kind regards,
Amber
Property Owner
