Porth Cove

great location, good facilities providing an enjoyable week in Newquay

Overall very good.

Nice property and great location with great views and a 5min walk to the sandy cove which is perfect! (sea does come in quickly though during the day). Only a pub and pizza place near the beach, so have to head into Newquay for any food shops, or have a online delivery done. Location is amazing other than the lack of a local shop where the pub is. Was worried reading other reviews about the cleaning, but was pretty good overall and house is well equipped with Washer/Dryer, hair dryers, clothes horse, iron and iron board, kettle and boiling water tap (read below safety warning on this). SAFETY NOTE: Kitchen mixer tap is a bit dangerous as no safety twist to stop children or even adults turning it on thinking its a hot tap - just a plastic sign saying its boiling water but as it looks like a standard mixer tap and works the same way, everyone would just turn it on like normal. Some improvements that would make it perfect: > Better pillows on the beds > Hooks on back of doors (especially in the bathrooms - no where to hang anything) especially in the main bathroom only a small radiator to hang bits on. > Toilet roll holders on the walls in all toilets > Some safety measures on the hot boiling tap (looks just like a hot tap and had a near miss) > Oven only has one shelf - would be better to have 2 plus another oven tray and some oven gloves

We had a great week long stay at Porth Cove.

Location of the property was great - fantastic views from the property out over Porth beach and some amazing sunsets. Also liked the local area - good options for food/drinks and activities within 10/15 minutes walk. Beach was great and perfect time to visit in early July as not too busy. First time visiting Cornwall but would definitely return, and stay at Porth Cove again without any hesitation.

The only things we found was nowhere to hang wetsuits up after use maybe some kind of rack would be good The other thing is the wooden bed, the screws came undone by the headboard while my daughter in it on the night before leaving.

Luckily we had a tool kit with us and we tightened it up but might be worth changing the bed This is our 2nd stay with your house and it’s amazing thanks for letting us stay in it x

*WOULDN'T STAY AGAIN* The location is great!

BUT.. A BIG BUT! See other reviews? We can't all be wrong? The house wasn't cleaned properly from previous guests. Again! At this price point of 2-5k a week? You want/expect a sort of luxury. Right? That isn't what we received unfortunately. These are NOT limited to ALL our issues. 2 brown ( poo ? ) stains on a towel I washed my face with. Absolutely vile! I keep replaying it. Why was it there in the first place & not thrown away? I had to use my own beach towel all week. I didn't tell my children or they'd of not used the others. Amongst so many other things I kept to myself. Hairs from other people & bits of toilet roll in the washer and door. I gagged. Plus it smelled. ( it needs sanitised so didn't use ). Coffee maker not working. We have this same one. Dish drainer had actual rust on the entire bottom. I said I wouldn't use it as I didn't want a u.t.i from placing cups on it. Wads of hairs in the Dyson and a dirty container from previous guests. ( didn't use ). No salt in shaker, but leftover salt inside it & still dirty. I wouldn't of used it at this point, but why was it there? Under the sofa & cabinets/drawers had food and bits in them. I.m.o one of the bits looked like a hard booger. Gross! Loads & loads of food/dust/hairs on the floorboards/atop doors and lights. Massive stain on the corner of sofa/chairs furniture and walls throughout. Stain/old mark on the sheets. Again.. Why was it put back on? It was very visible. Closet door didn't open properly & nearly broke from being stuck. Lamp stopped working in one of the bedrooms. Toilet in the downstairs shower room was going to snap off wall after 1 use. Before you come @ me, my husband was a certified plumber. ( didn't use ). Speaking of toilet, one toilet plunger ( didn't check the rest folks sorry as I couldn't stomach it), had water and toilet "bits" still inside it from the last guests. Nice touch. Buzzing noise all night. ( not the sauna ). Had to download Spotify to drown it out. You have nearly no service in the house either, nor can call out inside the house. Even on your 4g. I still don't understand that. Wifi is weak so said Spotify shut off every few. No Freeview for Sky Glass nor can you watch "Sky Glass" Whats the point as others previously also said? A normal t.v would suffice. The sofa smelled of actual man sweat. Why not Febreeze it at the very least? I honestly didn't sit on it as I felt so grossed out. If the state of this place was like this after day 1... Then I just kept thinking... What more is there unseen, ect? It made me feel sick. Am I the one in the wrong to expect better? Than so be it folks. So be it. I'm the one wrong. If you like cleanliness than this house isn't for you. I do expect better. I too have never written a poor review once in my life & dislike even having to do this. I feel I may have skipped this review if Sykes would of rectified my issues in some minimal way, ( have you spoke to Hannah they kept stating? I just kept repeating myself ). But they haven't reached out. So here we are. I do now feel others ( YOU ) & the owner of the property should see and know my honest review. Housekeeping did show up after I wrote my complaint. I did in fact try to ring the numbers given, but with zero answer. Once I finally got through, I went on the balcony to do so. As no service as if the house is nade of steel. I didn't get through. So, I wrote to Sykes. On my holiday. Daily I reckon. Fun! *sarcasm* After the initial few attemps and emails, Hannah the manager as I'm aware, from housekeeping arrived unannounced at NIGHT mind you. I was in the shower and with my poorly little one. Putting me in a quite uncomfortable situation. Asking my husband and myself to "show her the issues." What were the issues? My husband said he was so taken back and caught off gaurd that he barely even listened. He and I also wanted to enjoy our holiday & didn't try to ruin it by discussing issues in front of our children. So, he wasn't aware of all mine, and I his. If that makes sense? Again, it was awkward when she arrived and at night. We are on holiday, poorly children, and very tired. He was people pleasing by nodding & being polite he said. End of. He now in hindsight wished he would of told her to kindly leave. What more was there to do? Unannounced? Clean then & there? It was your housekeepings/managers fault. No? Plus the house needs updating. Clearly that is not housekeepings fault. But 100% the quality of the clean, and hygiene issues. I wasn't about to point it out to her. I find that rude as well. But rather write to Syke instead. I did so the ENTIRE WEEK of my holiday & also took/sent photo's. It exhausted me the back and forth to be perfectly honest. It took time from my holiday & my family. Thanks! Would they have cleaned then & there by chatting to housekeeping? Honestly, still perplexed by that bit. The back & forth of emails to resolve this + all the issues has ruined the holiday like I say & others, so see for yourself. I have recieved nothing than this review after arriving home 1 day ( nearly 2 now ) and nothing has even been attempted to be resolved nor replied to me. Again, the housekeeper showed. But what was I to do with that? Go see her in my poo stained towel? Then to come back and offer a clean? I mean... I wouldn't stay here again sadly. It is soooo unfortunate as it's in a lovely location. My child also said the house was dirty. "From the mouths of babes" they always say folks eh? Nor would I use Sykes again after this first and last time. Such a shame. As other reviews state. I'd stay in a hotel, or Airbnb.

The spa was dirty and smelly, we finished our stay early due to needing to go home to manage my disabled husband's pain.

Someone came and added chlorine but still didn't clean the tub. Scum around the tub and sand at bottom. Email sent to us to say shower before getting in, we hadn't been to the beach due to my husband's disabilities. Very dissatisfied. Sent an email and message and not even had a reply.

Views were great , house was not cleaned from the last guest, cobwebs behind door , no kitchen towels for cleaning, coffee machine not working , hot tub not heating up it said 8 hours to heat up left it on for 12 hours still not heating up, rubbish bins over flowing , one of the bedrooms lights not working after the first nigh one of the other residents dumped 4 bin bags one split opened and was all over the drive way had to clean it up as it was going everywhere , tryed to contact the phone number on info pack no answer and the sykescottages number kept on ringing.

A bit disappointed after spending all that money , main reason for stay was the hot tub for the kids that could not be used as it would not heat up. I would not be using sykescottages again. It ruined our staycation. I don’t normally like to complain but it had to be done this time. Better off staying at a 5 star hotel next time as there’s more chances of things done when things go wrong .

The property is in a great location and is a comfortable new build but there are some things that have just not been thought through and some miss information.

There are not enough towel hooks or places to hang towels in bedrooms. No bath mats were provided, so we had to use hand towels. The hot water tap is great. The games and hot tub were a huge bonus! The Sky Glass TV was not connected to Sky, so we could not watch normal TV channels—we did not want the cinema or sports, but it was not connected at all to any normal TV channels. We could login to netflix BBC player etc but no way of getting normal channels. What is the point of having a sky glass TV when you cannot get sky? Recycling. When we got there the recycling bin was overflowing - this was not emptied on the Monday, we contacted Sykes and they advised that this service was not in place. The owners had no recycling collection service arranged. This is strange as it states in the property folder to put recycling in the bin. So the bin as full overflowing and no where to recycle. This is misinformation and not pretty when you arrive and there is rubbish all over the place!

Very difficult to speak to anyone, when there is an issue.

The rubbish bins were full on are arrival and all over the floor due to birds ripping open bags. We picked it all up and put it in black bags. We kept are waste inside till it started to smell. We put it outside fri and when we woke sat morning it was everywhere. I messaged sky Cottages about this several times. I feel really sorry for the next people who arrive because the bin men won't pick up all the rubbish around the side and parking area.The handle in utility room comes off in hand as no screws either side. And the tall dust pan in kitchen broken. but that's small stuff.As for accommodation it was absolutely perfect for are needs. Views amazing, close to beach. Everything else was great except waste and sky telling me I moved the bins. Which I didn't.

The property was very new and had some issues with the heating.

Someone did come out but didn't resolve the problem when we were there. Wheelie bin was almost full of rubbish when we arrived and there was no where to leave rubbish as seagulls would attack it. Directions to property need to be more precise, as it's hard to find. More road names would be helpful. Beds in rooms were not what we asked for and people had to share a bed which was not ideal. All in all, a good property, clean and great location. Just a couple of niggling problems that can easily be sorted. Would recommend a stay here.

This is a great place to stay.

We really enjoyed our stay, with the beach a stones throw away. Very comfortable, neat and tidy place to stay with everything we needed as a family.

Amazing house and location Comfortable and had everything we needed.

Will be booking for next year too

Everything was very high spec.

We really enjoyed it.

Property was in an excellent location within a short walk from Porth Beach and certainly had a spectacular view from the balcony.

It had everything we needed and more.

We had a fantastic stay!

We had a few issues but they were sorted very quickly. Hot tub was a bit smelly after using it for a few days and there was a leak under the kitchen sink. Someone came out the same day as we reported them which was great. The house is fantastic. Very clean and comfortable and to a very high spec. Could do with some thicker curtains in the lounge area of the kitchen and it was very bright at times. The balcony and view were amazing! We would definitely recommend ! Thank you for a fantastic holiday.

The property itself and the location were beautiful.

Bedroom sizes were good, only comment would be that the storage in the master bedroom had no draw space; you would be fine if you hung everything up. In the bedroom which had the 2 single beds in, there were draws but no hanging space. Would have been nice to have both options in all bedrooms. There were only 4 cereal bowls in the kitchen ( we were a party of 6), and several of the sandwich plates were chipped and so would recommend that these are replaced. Aside from the above, we had a fantastic time!

The bed in the small room needed to be slightly bigger but I appreciate that space in that room probably wouldn’t accommodate.

However, if the apartment is advertised as 4 bedrooms and 4 adult couples are staying it isn’t ideal. We had 3 adult couples and a single adult so put the single adult in the double and a couple in the twin, which wasn’t ideal but acceptable to us. Could a bigger double bed be put in the twin room and just a single bed be put in the small room which currently houses a small double? Also there wasn’t anywhere to put clothes or hang them in the small room which was really frustrating. Again, space would be an issue for furniture possibly but just to have some hooks on the wall and a mirror would have been nice. We also felt the Lounge needed another large sofa to accommodate 7 adults - there is certainly enough space. To hire the property isn’t cheap and I just felt that it was slightly lacking in comfort for the price in relation to the size of the number of adults staying. There was also an issue with noise being generated by the hot tub motor which I tried to address with Sykes on the first day we were there but although I spoke to James and was told I would get a call back after he spoke to the owner I unfortunately didn’t. I do appreciate that the property has only just opened for business and that there may well be little issues that crop up and I also want to stress that we did think that overall the property was very nice and in a fantastic location. It just needs to offer a little more comfort for the price.

This is an ideal holiday house in an excellent position with sea views.

facilities are excellent and the hot tub is a great asset. All the appliances are of a high standard and easy to use. We highly recommend it

This property was the best one we’ve stayed in with regards for how well equipped the house was and how great the location was.

I would definitely recommend Porth Cove.

We had such a fabulous holiday at Porth Cove.

The location was perfect, literally just steps from the beach. Everything you need to feel at home was provided and we were looked after by the loveliest housekeeper Lucy, the place was spotless. We thoroughly enjoyed the views and hot tub. We would highly recommend Porth Cove to friends and family

Property was to a very high standard and all mod cons.

We had a lovely stay and would definitely come back. Great location and such a short walk to the beach - especially if you use the hidden steps next to the bus shelter. Thoroughly recommend this property