Tregenna House

I'm very surprised I've not heard back from anyone regarding our stay at Tregenna house.

I'm assuming our point of contact (Donna) hasn't reported back to the powers above the ordeal we experienced. In all the years of booking places to stay I've never been so disappointed. I await for someone to call and discuss this matter further.

The location is the key factor of this property, but for something supposedly 5* I think it needs some work, particularly on the garden and kitchen facilities.

The garden was full of huge weeds - it’s not a big space so the giant stinging nettles made it hard to enjoy. Also there was a white awning that had clearly been left up throughout all weather as it was green and mouldy and half hanging down. We didn’t use the garden at all which was a real shame as we were there in peak summer. The kitchen had one wine glass when we arrived. More were sent after I got in touch with the owner but not great for a holiday property. Also it was lacking things like decent pans (we had to buy a large one as they were all very small) - when you’re staying in a 4 bed property this isn’t great. There were other small issues like the shower letting a lot of water into the bathroom and the rubbish not being collected until we had to request it. All in all, I wouldn’t say this property is worth the price tag unfortunately.

Door on upstairs bathroom needs replacing Both bathroom doors need locks on!

Microwave at a dangerous height over 6ft Rusty garden furniture needs relocating to tip Heating should be prerogative of tenants who should not have to fight with the owners who have clearly got an app and their own ideas about how warm the house should be. Parking is a mile away up the the north face of the Eiger! But great location and nice place.