“The cottage was beautiful, lovely decorations and very clean.”
Was disappointed with a few things, the listing said towels provided so we didn’t take any only to find only 2 llarge towels and two small and only one tea towel to last a week, there was a washer dryer which took hours to wash and dry and you don’t go away to keep washing.
There was no kitchen roll and only one spare toilet roll, again minor problem but never the less we shouldn’t have to go out and buy these at the start of our holiday.
There were barely any logs for the wood burner so we only used it a couple of times.
There were DVDs in the unit along with CDs but no DVD player.
We really enjoyed our stay and these were minor issues, towels were a problem and had we have known we would have bought our own so maybe it should be changed to towels not provided, one tea towel to last a week is not hygienic. There was a dishwasher which we didn’t use as there were only two of us and I’m not a believer in stacking dishes up until you have enough to wash.
All in all it’s a beautiful cottage and would recommend.
We would like to thank you for taking the time to complete your feedback which we have discussed with the owner of the property.
Our recommendation is that one hand towel and one bath towel per person are provided at all of our properties.
The owner has confirmed for the wood burner a starter pack of logs was provided. (which was a courtesy because of the Christmas period)
As this is a self-catering property we advise to provide enough, toilet roll, washing up liquid for the start of the holiday which the owner confirms they provide.
The owner has just installed a Smart TV with Wi-Fi connection and removed the DVD player. We were only made aware of this change this morning, the change has now been made to the description on the website.
The owner has also advised they will remove the washer/drier as non efficient (as all washer/drier always take long time and a lot of energy to operate) Owner relations