“Having at first thinking the property looked really nice, we found that the upstairs part of the accommodation was very nice and comfy the lower part which is where the bedrooms and bathroom are located was not quite so good, the whole area was damp and musky with paint peeling off the walls at ground level.”
The beds were not very comfortable and the head frames
banging against the walls every time you moved.On the whole the lower ground floor was very damp, cold and musky,
The beds were not very comfortable and the head frames
banging against the walls every time you moved.On the whole the lower ground floor was very damp, cold and musky,
Thank you for taking the time to leave your feedback.
We are pleased to hear that you found the upstairs living area comfortable and enjoyed the overall appearance of the property on arrival. However, we are very sorry to learn that the lower ground floor did not meet your expectations.Please be assured that this feedback is being taken very seriously by the owner. She takes great pride in maintaining the property to an immaculate standard and works hard to ensure guests have a comfortable and enjoyable stay, so she was naturally very disappointed to read of your experience.
Your comments have been shared with the owner for further investigation.. The owner will be reviewing these concerns closely to determine whether any remedial work or improvements are required.
We appreciate you bringing these matters to our attention, as guest feedback is invaluable in helping us maintain high standards and identify any areas that may need attention.
Thank you again for your honest review, and we hope that despite these issues, you were still able to enjoy some aspects of your stay.
Property Owner
