Valley Lodge 31

Had a lovely week, lots around to see and do, great facilities on site, staff are amazing very helpful.

Property was clean, tidy and so comfortable. Would recommend it for families and would go again. Loved the hot tub.

Firstly we would like to thank the staff that worked on site, all very friendly and polite.

The shop had all the essentials, things you might have forgotten to take. The pub food was lovely. Other than the pub we didn't use the facilities on site as we was out seeing most of the days. The outdoor pool was small but clean with some loungers around it. Had a basic game room. Our room, valley lodge 31 was comfortable. The rooms was clean. There were a few bits I picked up on which I was disappointed with but nothing for me to complain about. Firstly the area outside where the hot tub was had old leaves scattered around, these should have been swept up. There were water marks on the window, there were large gaps in the fence where our dog managed to get out, when in the hot tub it wasn't very private as people walking up and down could see straight in. It would have been nice if there were some lights intwined in the fence for on a night time. It was the same upstairs in the outdoor area, leaves and cobwebs. The bathroom shower had grime all around the pipe. The footpath used to walk up to the property was full of weeds, we noticed alot of this around the site. The room had everything you would need, iron, ironing board, clothes horse, hangers, drawers. Don't want this review be read as a criticism as it's not and we certainly would not say we didn't enjoy our stay, it's just feedback that we hope would make someone else's stay perfect. Thank you.

Liked the villa on a lovely quiet camp with nice pub where you can have a drink and meal and is dog friendly unfortunately we could only stay for a couple of days because of the heat wave we were worried about our dog

The cottage was in a great location.

Was well equipped with everything we needed. It was clean. For the price we paid I think some other reviews were a bit mean. Will definitely return.

Hottub water did not appear to be too clean.

Some areas need some maintenance TLC

The property was dirty, big black cobwebs around some of the windows, dining table had old food in the joints, chairs around the table covered in crumbs.

Downstairs in the bedrooms and bathrooms stunk. Damp and very musky smell all over. The kitchen was falling apart, the settees and cushions were filthy, looked like the carpets hadn't been hoovered. Ashtray by the hot tub was full of old cigarette buts. The whole place was in desperate need of a refurbishment. When we complained we were told that it was like this because the owner had just lost his dad and his mind wasn't on the cabin, but the cleanliness was surely down to the management of the cleaning crew. We left early. Because we couldn't put up with the damp and the stench.

The holiday park is lovely and quiet.

The lodge needs some attention. The skirting board in the kitchen kept falling down, the bin in the kitchen is rusty and broken. There were no cleaning products at all, not even a bleach for the bathroom, or an anti-bac spray for general cleanliness. No tupperware/foil for storing food you'd opened. No spare bin bag and only two toilet rolls. In my personal opinion, these are always provided by a holiday let. One of the chairs by the hot tub had bent legs so you didn't dare sit on it. The sealant of the bath, behind the door, looks terrible and messy. The fridge had no bottle storage as this had been removed, the freezer barely opened and one of the cupboard doors was broken (near the dishwasher). The taps in the kitchen made a droning sound after use. For the money you're charging per week, you need to improve these things or you'll get more complaints. On the plus side, the beds were very comfortable.

I liked the property but it did smell a little musty the heating didn't work even though a guy came out he thought he fixed it but he didn't .

. I rung the maintenance but never got an answer and no one came back out so I just got one with my holiday