“Fantastic stay with many facilities thought through e.”
G. fully stocked kitchen, washer/dryer, sound system, tv in each room.
We felt that the apartment could have been cleaned more thoroughly. There were loose hairs in the bathrooms (in bath tub, on sinks, and in shower), some surfaces hadn't been wiped down in bathroom and bedroom. Dirty tissue in bedroom draw, bedroom windowsill hadn't been cleaned in some time and had cobwebs. The sliding door handle was loose and would almost come off when we'd open and close the door, which was really stiff ...
G. fully stocked kitchen, washer/dryer, sound system, tv in each room.
We felt that the apartment could have been cleaned more thoroughly. There were loose hairs in the bathrooms (in bath tub, on sinks, and in shower), some surfaces hadn't been wiped down in bathroom and bedroom. Dirty tissue in bedroom draw, bedroom windowsill hadn't been cleaned in some time and had cobwebs. The sliding door handle was loose and would almost come off when we'd open and close the door, which was really stiff and difficult to use.
We could only open one freezer tray as the others were frozen shut.
Saying all this, we weren't disappointed with our stay and would come back without hesitation. It's a beautiful apartment and we could have easily stayed longer. Thank you!
Thank you very much for completing your feedback following your stay at Apartment 39. We have raised your cleanliness issues with the housekeeper who disagrees with the comments you make having confirmed a thorough clean and changeover was carried out prior to your stay. The freezer was also defrosted prior to your arrival, unfortunately if the door is not closed properly it will freeze. We can confirm that new patio doors have been ordered and we await the date for their installation. Despite the points raised we are delighted you enjoyed your visit and look forward to welcoming you back in the future. Apartment 39 really is a magical place to unwind and relax isn't it!
Property Owner